AIRBNB Virtual Assistant

Job Title: Airbnb Virtual Assistant (Full Management Division – Arbitrage Empire)
Who Is This Role For?

We are looking for a highly experienced, detail-oriented Airbnb Virtual Assistant who understands short-term rental operations at a high level.

This is NOT an entry-level role.

This role is for someone who has real Airbnb experience managing listings, handling guests, coordinating cleaners, dealing with Airbnb support, and protecting host accounts.

If you do not have Airbnb or short-term rental experience, please do not apply.

About Us – Arbitrage Empire

Arbitrage Empire is a fast-growing Airbnb education and full-service management company.

We help clients:

Launch profitable short-term rental properties

Scale their portfolios

Operate units professionally through our full management division

Our management company oversees multiple short-term rental accounts across the U.S., serving business professionals, travel nurses, and mid-term guests.

We pride ourselves on:

High occupancy

Strong guest communication

5-star reviews

Operational excellence

As we continue to scale, we are hiring a strong Airbnb VA to join our full management team and help maintain elite standards across our client portfolio.

What This Role Includes

You will be managing and supporting our full management clients’ Airbnb accounts.

Your responsibilities include:

Guest messaging (pre-booking, during stay, post-checkout)

Coordinating cleaners to ensure on-time turnovers

Scheduling and managing maintenance requests

Communicating with building staff or vendors

Handling Airbnb support tickets and case escalations

Managing claims and negotiating resolutions

Monitoring listings for pricing, availability, and optimization

Managing reviews and submitting removal requests when necessary

Monitoring Ring cameras and property tech

Tracking operational updates in ---------- or our CRM

Reporting daily KPIs and issues to leadership

You will be directly responsible for protecting client accounts and ensuring 5-star service across the board.

Qualifications Required

Previous experience managing Airbnb listings (required)

Deep understanding of Airbnb platform policies and case management

Experience communicating with Airbnb support

Strong written English (very important)

Highly organized and detail-oriented

Able to work independently without constant supervision

Strong problem-solving skills

Comfortable working in a fast-paced, scaling company

Coachable and growth-oriented mindset

Bonus if you:

Have experience as an Airbnb case manager

Have managed 20+ listings at once

Understand mid-term rental strategy

Schedule

48–56 hours per week

Must be available during 3 PM – 11 PM Mountain Standard Time

Weekend availability required

Compensation

$800 USD per month
Long-term opportunity with room for growth and bonuses based on performance.

We are looking for someone who wants stability, growth, and to grow with a scaling company.

How to Apply

If you're interested in this role, follow these exact steps (applications that do not follow instructions will be ignored):

Apply through link: ---------- /to/L9tYnNMP