Legal Admin Clerk / Paralegal Support

Legal Admin Clerk / Paralegal Support | Sydney Legal Business | Work From Home
Please read this job post from top to bottom before applying.

We are only looking for applicants who carefully read the full post and follow the application instructions. If you apply without following the instructions at the bottom, your application will not be considered.

We are a Sydney-based legal business in the personal injury and a ---------- space, looking for an organised, proactive, and detail-focused Legal Admin Clerk / Paralegal Support tea ---------- mber to join our Philippines-based remote team.

This is a work-from-home, full-time contractor role, working Monday to Friday, 9:00am to 5:00pm Sydney time.

About The Role
This is not an outbound sales or dialling role.

Your main responsibility will be to work through a pending list of signed-up potential clients where important information is still outstanding.

These matters cannot move forward properly until the required information has been received, reviewed, and followed up. Your role is to help move these matters from a pending list into active client files that can be allocated to the Sydney legal team.

This means you will be constantly reviewing files, identifying what is missing, following up with the right people or organisations, updating notes, and making sure matters keep progressing.

You may be required to communicate with clients, internal tea ---------- mbers, superannuation funds, insurers, medical clinics, doctors, previous employers, and other relevant third parties to request or follow up on information required for a legal matter.

Key Responsibilities
Your day-to-day work will include:

Reviewing pending client files and identifying outstanding information
Following up with clients and relevant third parties
Liaising with our Philippines-based team who originate the matters
Communicating daily with our Sydney-based legal team
Keeping detailed notes on every file
Updating systems clearly and accurately
Helping move matters from pending status to active legal files
Supporting Sydney-based lawyers with administrative and paralegal-style tasks
Staying organised across multiple matters at the same time
Following up consistently until the required information is received
The key measure of success in this role is your ability to reduce the pending list and keep legal matters moving forward.

Who We Are Looking For
We are looking for someone who is:

Highly organised and detail-focused
A strong written and spoken English communicator
Able to work autonomously from home
A self-starter who can think on their feet
Comfortable following up regularly and professionally
Able to manage a busy workload without losing track of details
Confident speaking on the phone when required
Reliable, consistent, and process-driven
Comfortable working with lawyers, admin teams, and external parties
Able to keep excellent notes and file records
Looking for a long-term role in a structured legal business
This role requires exceptional English and communication skills. You must be able to communicate clearly with Australian-based lawyers, clients, and external organisations.

Technical Requirements
You must have:

A reliable high-speed internet connection
A quiet and professional work-from-home setup
A reliable computer
Confidence using online systems, Slack, email, and cloud-based tools
The ability to demonstrate your internet speed if requested
How The Team Works
You will work closely with our Philippines-based team and our Sydney-based legal team.

The business is managed through Slack channels, internal systems, and structured workflows. You must be comfortable working online, keeping the team updated, and maintaining clear records of your work.

This is a very important role because it helps ensure that legal matters do not sit idle and that clients can move forward through the legal process.

There is real room to grow for the right person.

Compensation And Benefits
We offer:

Attractive compensation for the role
Long-term opportunity with a stable business
Work-from-home arrangement
Supportive team environment
Clear structure, training, and systems
Two weeks paid Christmas vacation, prorated depending on start date
Paid time off over Easter
Major Australian public holidays included
Opportunity to grow within the business
This is a contractor position. You will be responsible for your own tax obligations, government contributions, healthcare, insurance, and any other personal contractor obligations in the Philippines.

Important Application Instructions
To apply, please attach:

Your updated CV
A short cover letter explaining why you are suitable for this role
In your cover letter, please include:

Your legal admin, paralegal, or administrative support experience
Your previous work history and any relevant roles
Why you are highly organised and suited to managing pending files
Why your English and communication skills are strong enough for this role
Confirmation that you can work Monday to Friday, 9:00am to 5:00pm Sydney time
Confirmation that you have reliable high-speed internet
Your application subject line must include: TPD Matters Admin

Applications that do not include this in the subject line, or do not attach both a CV and cover letter, will be ignored.

We are looking for people who want a serious, long-term role and who can follow simple instructions carefully.