Technical Support Staff

Responsibilities:

-Domain registering and hosting creation.
-Access documentation creation. This person will provide a report on each account that he/she had created. The report will contain the CPANEL access, FTP access, E-mail setting and email user names and passwords.
-Email account creation.
-Back up files. This person will provide a copy of all website files of a certain account if needed.
-Computer Maintenance. This involves repairing and he/she will make sure that all computers/device in the office are running properly (Hardware and Software aspects).
-Network Administration. This involves installations on phone lines, cablings and router/ switch/ firewall maintenance. Basically he will make sure all lines within the network are working.
-Phone support for client, if needed. This person will take calls which will require him/her to fix a certain problem with regards to the products/services the company offers through phone.
-Other task deemed by the General manager in relation.

Requirements:

-Candidate must possess at least a Bachelor's/ College degree, Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Science & Technology or equivalent.
-Preferably with 1 year experience with Thunderbird, Outlook (both MS and express) and networking for back up.
-Experienced TSR (Technical Support Representatives) in a BPO company are encouraged to apply.

Full time position available

GOOD COMPENSATION PACKAGES AWAITS FOR SUCCESSFUL APPLICANTS!!!!!!