Virtual Assistant For Home Cleaning Company

We are seeking a highly reliable, detail-oriented, and proactive Virtual Assistant to support our home cleaning company. This position is critical to our daily operations and requires someone who is available throughout the entire day, able to prioritize tasks, and capable of maintaining consistent communication with both clients and our internal team.

Your responsibilities will include, but are not limited to: managing invoicing and billing, sending quotes to prospective clients in a timely manner, answering and returning phone calls, handling email and chat inquiries, scheduling services, and assisting with general customer support. You will serve as the first point of contact for our customers, so professionalism and excellent communication are mandatory.

Requirements & Expectations:

Must have prior experience with email, chat, and phone support, phone support is non-negotiable.

Fluent English is required (spoken and written) with clear communication and a professional attitude.

Must be available throughout the day to handle incoming requests and tasks as they come in.

Reliability and consistency are essential — we are looking for someone who shows up, follows through, and can be counted on without daily reminders.

Strong organizational skills and attention to detail, especially with invoicing, quotes, and scheduling.

Proactive problem-solver who takes initiative and does not require repeated instructions.

Fast learner who can pick up new processes, tools, and expectations quickly.

Customer service focused, providing polite, friendly, and solution-oriented assistance at all times.

JOBBER AND GOHIGHLEVEL EXPERIENCE IS REQUIRED. Please do not apply to this job without experience to either of those softwares/crms.

If you are someone who works efficiently, communicates clearly, and can take ownership over administrative and customer-facing tasks, we want to hear from you. This role plays a major part in the customer experience and requires someone who takes pride in doing things correctly the first time. We are looking for a hustler, money motivated person. You will be required to be ON CALL (not working) 12 hours a day Mon-Fri at minimum.
Weekend availability will also be required. Please do not apply to this job if you cannot commit to limited work on weekends.