Contract Sales Manager

Appointment Setter — Security Guard Services
Job Title

Appointment Setter – Security Guard Services

Job Summary

The Appointment Setter is responsible for generating qualified sales appointments for the Security Guard Contract Sales team. This role involves outbound calling, lead generation, prospect follow-up, and scheduling meetings with business owners, property managers, and decision-makers interested in professional security guard services.

The ideal candidate is energetic, persuasive, organized, and comfortable communicating with potential clients over the phone, email, and social media.

Key Responsibilities
Make outbound calls to prospective clients to introduce security guard services
Qualify leads and identify potential security service needs
Schedule appointments for the Security Guard Contract Sales Manager
Maintain accurate records of calls, emails, and appointments in CRM software
Follow up with leads and nurture prospects
Research businesses and identify decision-makers
Assist with email marketing and outreach campaigns
Meet daily and weekly call and appointment-setting goals
Handle inbound inquiries and convert them into scheduled consultations
Coordinate appointment calendars with the sales team
Build and maintain a pipeline of prospects
Required Qualifications
High school diploma or equivalent
Previous appointment setting, telemarketing, customer service, or sales experience preferred
Strong communication and interpersonal skills
Comfortable making high-volume outbound calls
Basic computer and CRM knowledge
Professional phone etiquette
Strong organizational and time-management skills
Ability to work independently and meet targets
Preferred Skills
Experience in security services, staffing, or B2B sales
Knowledge of lead generation techniques
Confidence handling objections
Ability to build rapport quickly
Familiarity with LinkedIn outreach and email campaigns
Compensation
Hourly pay or base salary
Commission or bonuses for qualified appointments
Performance incentives
Opportunities for advancement into sales roles
Performance Metrics
Number of outbound calls made
Qualified leads generated
Appointments scheduled
Appointment show rate
Conversion rate from lead to appointment
Work Environment
Office or remote work environment
Fast-paced sales atmosphere
May require evening follow-ups with prospects
Example Industries Targeted
Apartment complexes
Construction companies
Hotels
Retail stores
Warehouses
Office buildings
Event venues
Healthcare facilities

If you'd like, I can also create:

A more aggressive cold-calling version
A remote work from home version
A commission-only version
A luxury/high-end corporate security version
A bilingual English/Spanish version
A short Indeed ad version
A script for appointment setters to use on calls