Cleaning Business Sales and Ops

You know what it feels like to be good at sales but stuck in a role where nobody really notices.

You close deals. You solve problems. You keep things moving. But nothing changes.

That is not this job.

We run a residential cleaning company serving multiple markets in the US, and we need someone who can both **sell and operate**.

That means you are not just answering calls. You are helping turn leads into booked clients, coordinating cleaners, handling schedule issues, and making sure jobs actually happen.

**You must have prior experience working for a cleaning business.**

If you do not have cleaning business experience, please do not apply.

This is a weekend-heavy role.

- Sunday: 12-hour shift, US Eastern Time
- Monday: 3 hours
- Tuesday: 3 hours
- Wednesday: 3 hours
- Thursday: 3 hours

If weekend work does not fit your life, that is completely fine, but this will not be the right position.

## Sales Responsibilities

- Answer inbound leads quickly
- Call, text, and follow up with leads who did not book right away
- Sell residential cleaning services to American homeowners
- Handle objections like “I need to think about it”
- Track every lead in our CRM
- Log every call, outcome, and follow-up clearly
- Keep following up until there is a clear yes or no

## Operations Responsibilities

- Assign cleaners to jobs
- Handle reschedules and callouts
- Communicate with clients when something goes wrong
- Coordinate with cleaners through Slack and text
- Confirm schedules and job details
- Help resolve no-shows, late arrivals, and quality issues
- Complete Sunday lead data entry and reconciliation

We are an automation and AI-heavy business. Most tasks and notifications come through Slack, and we work hard to make the systems clear and organized.

## What We’re Looking For

We are looking for someone who takes ownership.

If something is broken, you fix it.
If a lead goes quiet, you follow up again.
If a cleaner does not show up, you do not wait around. You start solving the problem.

You should have:

- Prior cleaning business experience
- Strong spoken and written English
- Sales ability and confidence on the phone
- Calm judgment under pressure
- Strong attention to detail
- Reliable internet and work setup
- High ownership and follow-through
- Comfort using online tools and systems

Reliability matters more than almost anything else.

Show up. Answer fast. Log the data. Follow the process. Solve problems.

That is the job.

## Compensation

- $5.50/hour base pay
- $3 bonus per booked client
- $100 monthly bonus when your close rate reaches 50% or higher
- Two pay raises are planned during the first 6 months

## Tools We Use

- Slack
- Seatable
- BookingKoala
- OpenPhone
- Google Workspace

## About Us

We have been operating since 2023. You will work directly with the owner and our Cebu-based operations manager.

Your work will be visible immediately. If you perform well, we will know. If you solve problems, we will notice. If you help us book more clients and keep jobs running smoothly, it will matter.

If you want a role where your work actually counts, this may be a good fit.

## To Apply

Please answer this question in your application:

**What is your favorite color?**

Also include a short summary of your previous cleaning business experience.