SEEKING: EBAY & POSHMARK LISTING SUPERSTAR

About This Role
I run a growing eBay store in the USA specializing in fashion accessories and I am looking for a reliable, detail-oriented VA based in the Philippines to take over the day-to-day selling tasks listed below. This is a part-time role with room to grow into full-time as the business scales. I want someone who can work independently, communicate proactively, and treat this store like their own.

Quick Facts
• Hours: 20 hours per week to start, flexible scheduling
• Pay: Negotiable, commensurate with experience
• How to apply: Onlinejobs.ph message or email
• Duration: Long-term preferred — I am not looking for a one-off hire
• Tools used: eBay Seller Hub, Poshmark, Depop, Google Sheets, Shipstation, basic email

Your 7 Core Tasks
The table below describes everything you will be responsible for. All tasks are done inside eBay Seller Hub, Poshmark, Depop, or Google Sheets — no special software required.

# Task What it involves Frequency
1 Relisting items Check sold orders from the past 30 days that have positive feedback. Create draft listings in Seller Hub using Sell Similar for high-velocity SKUs. Maintain a stock of 10 drafts per top SKU so the owner can publish quickly from mobile. Daily / Weekly
2 Customer service Monitor and respond to buyer messages in eBay Seller Hub. Handle refund requests professionally and follow eBay Money Back Guarantee policy. Escalate unusual cases to the owner. Daily
3 Dispute monitoring Check the Resolution Centre daily for any open disputes or cases. Respond promptly with tracking information, photos, or other evidence. Keep a log of all disputes and outcomes in Google Sheets. Daily
4 Negative feedback removal Identify any new negative or neutral feedback. Attempt to resolve the buyer's issue and request feedback revision where appropriate. Follow eBay's feedback revision process correctly. As needed
5 eBay seller health Check the Seller Dashboard weekly for any defect rate warnings, late shipment flags, or policy alerts. Report any issues to the owner immediately with a brief summary. Weekly
6 Crosslisting List active eBay fashion accessories inventory on Poshmark and Depop. Adapt titles and descriptions to suit each platform’s audience and SEO. Keep pricing consistent across platforms. Monitoring Shipstation Inventory prior to listing.
7 Blocking buyers After owner approval or a clear policy violation, add problematic buyers to the Blocked Buyer List in eBay Account Settings. Keep a Google Sheet log of blocked buyers with reason and date. As needed


What I Am Looking For
Must Have
• Proven experience listing and managing an eBay seller account (Seller Hub, not just buying)
• Familiarity with eBay policies: Money Back Guarantee, defect rates, feedback removal
• Experience with Poshmark, and/or Depop listing
• Comfortable writing professional customer service replies in English
• Reliable internet connection and available during agreed hours
• Able to work independently with minimal supervision

Nice to Have
• Experience with fashion accessories, jewelry, belts, hats or similar categories
• Google Sheets experience for logging and tracking
• Familiarity with eBay’s Cassini search algorithm and listing optimization
• Experience handling eBay disputes and escalations
• Experience using Shipstation

What I Offer
• Consistent part-time income with potential to grow to full-time
• Clear task list with no guessing— you will always know what to do
• Respectful, straightforward working relationship
• Paid training period to learn my specific workflow
• Long-term opportunity as the business scales

How to Apply
Please send me a message that includes ALL of the following. Applications missing any item will not be considered.

• A short introduction about yourself (3–5 sentences)
• How many years you have managed eBay seller accounts and what categories you sold
• Your experience with Poshmark and/or Depop
Any experience with Shipstation
• One example of how you handled a difficult buyer or dispute
• Your available hours per week and preferred schedule (Philippine time)
• Your rate in USD per hour
•
This position requires close attention to detail please respond with "Kent I am Your eBay Expert!" in the subject line of your response to this job posting. I look forward to hearing from candidates who have read this post carefully.


Thank you for your interest — I look forward to finding the right long-term partner for this role.