Client Experience Concierge | Real Estate Appointment Setter/ Cold Calling

# Real Estate Client Success Concierge (Lead Generation & Appointment Setting)

I’m a growing real estate agent based in Alabama, USA. I’m currently looking for a motivated and professional Virtual Assistant / ISA to join my real estate business as a Real Estate Client Success Concierge.

This role is a combination of lead generation, appointment setting, client follow-up and social media lead engagement. I’m looking for someone who is confident on the phone, organized, coachable and great with people.

I want someone who can genuinely connect with potential clients and help create a great experience from the very first interaction.

## Responsibilities

• Cold calling homeowner and buyer leads
• Calling FSBOs, expired listings and other lead sources
• Following scripts naturally while still sounding conversational
• Handling objections confidently and professionally
• Setting qualified appointments
• Nurturing buyer leads through consistent follow-up
• Monitoring social media platforms for incoming leads and inquiries
• Responding to social media leads in a timely and professional manner
• Contacting and following up with prospects through calls and text messages
• Updating CRM notes and lead statuses accurately
• Helping maintain organization and follow-up systems

## Requirements

• 1–3+ years of cold calling, appointment setting or ISA experience preferred
• Real estate experience strongly preferred
• Excellent spoken and written English
• Clear and professional speaking voice
• Comfortable making high-volume outbound calls daily
• Strong communication and people skills
• Positive attitude and strong work ethic
• Organized and detail-oriented
• Able to work independently
• Stable internet connection and quiet work environment

## HUGE PLUS If You Have Experience With:

• US real estate cold calling
• FSBO and expired listing lead generation
• Appointment setting for Realtors
• Keller Williams Realty systems and terminology
• CRM systems such as Lofty, Follow Up Boss, KV Core or Command
• Social media lead engagement and follow-up
• Dialers such as RedX/Vortex, Mojo, Vulcan7, BatchDialer, CallTools, etc.

## What I’m Looking For

I’m not looking for someone who sounds robotic on calls. I want someone personable, professional and confident who knows how to make people feel comfortable during conversations.

The ideal person is:
• Friendly and personable
• Confident but not overly pushy
• Consistent and dependable
• Coachable and willing to improve
• Comfortable talking with all personality types
• Able to build trust quickly on the phone

## Position Details

• Part-time to start with opportunity for growth based on performance
• Base hourly pay + performance bonuses available
• Long-term opportunity for the right person as the business continues to grow

Selected candidates will begin with a paid 2 week trial period to evaluate communication, follow up consistency, CRM management, appointment setting and overall workflow fit before moving into a longer term role.

## To Apply

Please send:
• Your resume
• A short voice recording introducing yourself
• Details about your cold calling experience
• Any real estate experience you have
• Your expected hourly rate
• Your availability and timezone

Position will begin with a paid trial/probationary period to evaluate communication skills, consistency and performance.

Large Bonuses paid for closed transactions.