Full-Time Email Marketing & Deliverability Manager

We're looking for a full-time email marketing manager to join our agency. This role focuses on managing and owning deliverability, CRM (automations, workflows, and tech), scheduling, copy QC, and reporting for our clients.

If you enjoy both the technical and editorial sides of marketing and want to grow into a senior operator role, this could be a great fit.

What You'll Do:

Your core responsibility is the daily execution across our client portfolio:

- Deliverability fixes and management (can be more complex than just fixing DNS records)
- Copy quality check — implementing our SOPs and catching issues before sending, forwarding revisions back to copywriters
- Scheduling approved copy across client ESPs (HubSpot, GoHighLevel, Kit, etc.)
- CRM automations and workflows in HubSpot, Kit, GoHighLevel, Make, Zapier
- Weekly performance reports

Over time you'll also work on:

- Complex deliverability cases as you grow into them
- Building and refining internal SOPs
- Mentoring and managing new team members as we scale

This role is ideal for someone who wants to operate at a senior IC level and grow into leadership of the agency.

Expected Workload:

This is a full-time role managing the technical operations for 5-7 client accounts. The workload may vary depending on campaign schedules and client needs.

Who This Role Is For:

We're looking for someone who enjoys both the technical and editorial sides of email marketing. You won't be writing copy from scratch, but you do need editorial judgment to QC what the copywriters submit.

If you enjoy the operator role — making the trains run on time, catching issues before clients see them, and being the calm one when something breaks — you'll do well here.

Must-Haves:

- 3+ years running email programs (agency, in-house lifecycle, or serious freelance)
- Hands-on with at least two of: HubSpot, Kit/ConvertKit, GoHighLevel, ActiveCampaign
- Has actually fixed deliverability issues for real clients — including running inbox placement tests (GlockApps, MailReach, or Mail-Tester) and interpreting the results
- Editorial chops to QC marketing copy for clarity, hooks, and deliverability
- Strong written English for client communication
- 4+ hours of daily overlap with US Eastern or Pacific time zones

Bonus Points (Not Required)

- Direct response or sales copywriting background
- Coaching or online education client experience

Compensation:

Starting compensation: USD $800-1000/month base, with a clear performance ladder for raises tied to performance reviews.

Additional bonuses may be offered for high-performing campaigns and successful deliverability turnarounds.

Working Terms:

- Fully remote
- Ideal overlap with US Eastern or Pacific time
- Deadlines will always be provided in advance
- Critical issues (deliverability outages, broken automations, missed sends) require same-day response
The goal is collaboration and ownership, not micromanagement

To Apply please send:

- Your resume
- A 5-minute Loom video answering the following:

1. One example of an email program you've run — what you owned, what broke, how you fixed it (ideally in a Loom showing your face or doc)
2. How would you diagnose an Outlook-only spam placement problem?
3. What's the messiest deliverability situation you've personally cleaned up?
4. What copywriting and writing experience do you have?