Invoicing Specialist

We are seeking a detail-oriented and reliable Invoicing Specialist to join our team. This role is primarily focused on ensuring accurate billing, timely collections, and smooth financial operations, while also supporting a limited scope of structured administrative and HR-related tasks.

The ideal candidate will have a strong grasp of calculations, strong attention to detail, and the ability to manage credits, discounts, and follow-ups with professionalism.

As an Invoicing Specialist, you will be responsible for preparing and issuing invoices, calculating adjustments, monitoring payment status, and maintaining accurate billing records. In addition, you will support basic administrative processes such as maintaining employee records and coordinating onboarding and offboarding system access.

Key Responsibilities:
-Prepare, review, and issue accurate invoices based on client agreements and internal records
-Calculate credits, discounts, cancellations, and other billing adjustments
-Monitor payment status and proactively follow up on overdue invoices
-Ensure all billing details are correct, including names, rates, lesson records, and payment terms
-Maintain organized documentation of invoices, credits, payments, and adjustments
-Communicate professionally with clients to address billing inquiries and resolve discrepancies
-Work in close collaboration with the customer relations team
-Generate regular reports on invoicing status and outstanding payments
-Support general finance administrative tasks and coordinate with accountants as required
-Recommend improvements to invoicing processes and payment follow-up procedures
-HR Administrative support: maintain employee data in HR systems, ensure accuracy of personal and employment records, support onboarding & offboarding processes

Job Requirements:
-Proven experience in invoicing, billing, finance, or accounts receivable roles
-Strong numerical and calculation skills with high attention to detail
-Ability to handle complex pricing structures, discounts, and adjustments
-Excellent organizational skills and the ability to manage multiple accounts simultaneously
-Strong follow-up skills with a proactive approach to collections and client communication
-Familiarity with invoicing software, spreadsheets, and billing systems (Google Sheets experience a plus)
-Professional communication skills in English (written and spoken)
-Integrity, reliability, and a service-oriented mindset
-Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred

Working Hours & Availability:
Must be available to work 40 hours per week

Standard working hours are (including break on full work days):
Monday: 9:00 AM – 5:30 PM (Jakarta Time)
Tuesday: 9:00 AM – 5:30 PM (Jakarta Time)
Wednesday: 12:00 PM – 4:00 PM (Jakarta Time)
Thursday: 9:00 AM – 5:30 PM (Jakarta Time)
Friday: 9:00 AM – 5:30 PM (Jakarta Time)
Saturday: 12:00 PM – 4:00 PM (Jakarta Time)

Willingness to work overtime when required to meet billing deadlines or critical follow-ups