Klaviyo Technical VA - Email Execution & Flow Management (Part Time, Remote)

Pure Pantry is a fast-growing Australian DTC kitchenware brand built around microplastics-free, toxin-free living. We sell premium teak wood utensils, carbon steel pans, and kitchen accessories direct to consumers across Australia and New Zealand. We have grown to 30,000+ customers in under 12 months and are scaling aggressively.

We are looking for a precise, technically capable Klaviyo VA to own the execution side of our email channel. You will work directly alongside our email strategist to build, schedule, and manage everything inside Klaviyo. This is a detail-oriented execution role, accuracy and reliability are everything.

WHAT YOU WILL BE DOING:

- Building and scheduling campaign emails in Klaviyo from approved briefs and designed templates
- Setting up and maintaining email flows including triggers, filters, time delays, and branching logic
- Managing list segments, suppression lists, and list hygiene
- Monitoring deliverability metrics daily including bounce rate, spam complaint rate, and unsubscribe rate
- Setting up and monitoring A/B tests inside Klaviyo
- Flagging any flow errors, deliverability issues, or performance drops immediately to the team
- Maintaining a campaign schedule tracker so nothing is ever missed
- Ensuring all live flows remain active and error free at all times

WHAT WE ARE LOOKING FOR:

- Proven hands-on experience inside Klaviyo, not just familiarity but actual account management and flow building
- Deep understanding of flow logic, triggers, filters, and conditional splits
- Extremely detail oriented, you catch errors before they go out, not after
- Solid understanding of email deliverability, bounce rates, spam complaints, list hygiene
- Familiarity with Shopify and Klaviyo integration
- Available during Australian Eastern Standard Time business hours for at least 4 hours per day
- Strong communication, you flag problems early, you never hide them
Self-managed and reliable, we should never have to chase you

WHAT WE OFFER:

- Part time remote position, approximately 20 hours per week
- Base pay: $5 USD per hour
- Monthly performance bonuses up to $125 AUD for zero missed sends, deliverability maintenance, and flow uptime — full structure provided upon interview
- Long term stable position with a scaling brand
- Clear path to increased hours as we expand to additional client accounts

TO APPLY - do not send a generic application, it will not be read. You must include all three of the following:

1. A screenshot of a Klaviyo account you have personally worked in showing the flows tab or campaign performance, not a stock image, must be a real account you managed
2. Describe in 3 to 4 sentences how you would set up an abandoned checkout flow from scratch in Klaviyo including the trigger, timing, and number of emails
3. Your answer to this question: what does a bounce rate above 0.5% tell you and what are the first steps you would take to fix it?

Applications missing any of these three will not be considered.