Property Management Assistant

We’re OpenCorp. For nearly 20 years, we’ve helped everyday Australians build wealth through property with the right strategy, advice and ongoing support.

We’re looking for a Property Management Assistant to support our Property Management team.

This role is responsible for supporting day to day operations by coordinating communication, maintaining accurate records and documentation, and assisting the team to deliver a high standard of service to landlords and tenants.

You’ll work closely with our Australian team to keep processes running smoothly and ensure nothing falls through the cracks.

Working Hours and Setup:
-Full time role
-8.30 am to 5.30 pm AEST with a one hour break
-Work from home
-Two monitors required
-Stable high speed internet required

Key Resposibilities:
-Ensure the Customer Service & investment/landlord/tenant journey of our clients is to a superior standard.
-Advise tea ---------- mbers of Landlord and Tenant inquiries and complaints asap for the CLM to resolve.
-Generate, maintain & record all communication, documents, leases, contracts & notices via PropertyMe and Apptracker.
-Always adhere to tenancy legislation - advise clients accordingly - do not act outside legislation under any circumstances.
-Complete all responsibilities within legislation timeframes and ensure compliance in relation to all Property management matters.
-Request & record all instructions in writing within the preferred PM system prior to taking any action.
-Complete all responsibilities in accordance with the policies and procedures of the property management Department.
-Ensure all written communication takes place within the PM CRM (PropertyMe).
-Ensure all instructions are received in writing before action is taken.
-Support other departmental staff as required.
-Always maintain data and compliance to the highest level.
-Generate reports relating to clients investment property for improving rental returns with property improvements.
-While performing his/her duties, the EMPLOYEE shall learn and observe best practices in the appropriate endeavour.
-Perform any other job that may be assigned from time to time by his/her immediate superior, and/or other officers of the EMPLOYER.
-Ensure the harmonious relationship between officers of the EMPLOYER and co-employees in carrying out the job assigned.
-Strictly observe company rules, regulations and policies, of the Client (including but not limited to the Client's Code of Ethics), and observe proper decorum at all times.

Required Experience and Skills:
-2 years' Experience working in a similar role
-Ability to prioritise and meet critical deadlines
-Likes to be part of team, though can work autonomously
-High level of attention to detail
-Motivated self-starter with proven initiative
-Strong written, presentation, verbal and interpersonal communication skills
-High level of problem solving
-Evidence of the practice of a high level of confidentiality
-Ability to provide support to other tea ---------- mbers, when required.

Salary and Benefits:
-Opportunity to balance your career and lifestyle - and WORK FROM HOME!
- Government-Mandated Benefits
- Paid Philippine Public Holiday
-Competitive monthly salary based on experience (inclusive of 7500 non-taxable allowance)
-HMO coverage after six month probation
- 13 days of annual vacation leave per calendar year
- 6 days of annual sick leave
-13th month pay
-Long term role with an Australian company

How to Apply:
To apply, please email a copy of your CV to ---------- (do not send CV via a link)

Subject line: PM Assistant
In the email body, answer the following question by responding in blue text;
• What is prompting you to apply for this role?
• Confirmation that you can work 8.30 am to 5.30 pm AEST and have two monitors available

Then please complete this application form: ----------

For more information on OpenCorp and what we do please see ----------