Client Care Coordinator

JEM Wellness & Counseling is hiring a part-time (up to 30 hrs/week) administrator and Client Care Coordinator for our medium sized group psychotherapy practice. This person will be our potential clients first point of contact and first impression of JEM, so they need to have great English skills and people skills, be compassionate and patient yet have good boundaries and be very organized.
Hard Skills needed: Answer phone and interact with clients, share about our practice, place them with a clinician, and schedule their first appointment. Return calls same day. When you apply please let me know how much you love horses. Operate practice software/electronic health record and schedule clients, fill out profiles, create reports to email to owner. Create emails and respond to emails daily. Please use 4 Apply Points when you apply. Create systems for workflow with owner.
Soft Skills needed: Takes initiative, self starter, compassionate, patient, very organized and punctual, creative thinker, conversational, has good boundaries, cares about others and is a natural helper.