Insurance Service Support

**About Us**

McGarr Insurance is a small, independent insurance agency on Florida's Treasure Coast. We handle home, auto, flood, and umbrella policies with a focus on education over sales. Our clients aren't just policy numbers—they're people who deserve to understand what they're paying for. We've been growing steadily since 2019 and need another person to help our service team keep up.

We're not a call center. You'll work directly with our team of 6, learn our clients by name, and handle real problems—not scripts.

**The Role**

You'll support our service team with client communication, carrier follow-ups, and administrative tasks. This is not a sales position. Your job is to help our current clients and keep things from falling through the cracks.

Day-to-day work includes:

- Answering and routing phone calls, voicemails, and texts
- Responding to mortgagee requests (coverage confirmations, clause updates)
- Following up with clients on payments, missing documents, and e-signatures
- Processing non-coverage changes (mailing addresses, lienholder updates, etc.)
- Monitoring carrier portals and underwriting emails
- Calling carriers when needed
- Managing renewal workflows

You don't need US insurance experience—we'll train you on carrier systems, Florida-specific processes, and our workflows. What matters more: you're detail-oriented, you communicate clearly, and you follow through.

**Hours & Schedule**

Full-time, Monday through Friday, 8:30 AM to 5:00 PM US Eastern Time including a 1 hour paid lunch break. This schedule is firm—you'll need to be available during these hours to handle calls and coordinate with the team.

**Compensation**

$700-1,000/month depending on experience, paid via Wise. You'll be hired through Deel as the Employer of Record, which means proper employment protections—not a shady contractor arrangement. 13th month pay included.

**What We're Looking For**

- Strong written and spoken English
- Reliable internet and a quiet workspace for calls
- Comfortable learning new software (we use Applied Epic, QuoteRUSH, carrier portals, Teams)
- Detail-oriented—insurance work has zero tolerance for sloppy data entry
- Communicates proactively when stuck or confused

Insurance background is a plus but not required. Attitude and reliability matter more than experience.

**How We Hire**

We'll do a video interview, and if it goes well, you'll start a 2-week paid trial. During that time, you'll work alongside our team on real tasks. If it's a good fit for both sides, you're on the team. If not, no hard feelings—we'll pay you for your time and part ways.