VA - Quality Assurance & Intake Coordinator (Clinical Background Required)

We are a boutique home health agency in Pennsylvania looking for a detail-oriented professional with a nursing background to join our team remotely. This role focuses on administrative clinical compliance and the initial stages of patient onboarding.

Responsibilities: Write the word “Physician” at the beginning of your application.

Patient Intake: Conduct initial intake calls to gather demographic information, insurance details, and medical history from new clients or their families.

Documentation Review: Audit caregiver daily logs and clinical notes to ensure all required fields are completed and compliant with agency standards.

Clinical File Management: Organize and update patient digital files, ensuring all physician orders and HIPAA-required documents are on file.

Coordination: Act as a bridge between the staffing team and healthcare provider offices to track down missing clinical records or authorizations.

Quality Oversight: Flag any documentation inconsistencies for review by the Director of Nursing.

Strategic Scheduling: Use clinical judgment to match the appropriate caregiver skills and personality with the specific medical and social needs of the patient.

Qualifications:

Degree in Nursing (RN or equivalent in your home country).

Strong understanding of medical terminology and US HIPAA privacy standards.

Excellent communication skills with a professional, empathetic phone presence.

High level of organization and attention to detail.