Sales person/Customer Service/Virtual Assistant for moving company in NYC

Customer Service & Sales Representative – Moving Company

We’re a fast-paced moving company operating in NYC and New Jersey, and we’re looking for sharp, confident individuals who can handle real conversations with real customers.

This role is a mix of customer service, sales, and administrative work. You’ll be on the phone daily—answering inbound calls, collecting detailed move information, confirming jobs, and helping convert inquiries into booked moves.

What you’ll be doing:

Answering inbound calls and responding to customer inquiries
Collecting accurate move details (inventory, locations, access, timing)
Assisting with confirmations, scheduling, and follow-ups
Entering and managing data in our system
Supporting the sales team by qualifying and transferring leads
Handling customer concerns professionally and efficiently

What we’re looking for:

Strong, clear English communication (non-negotiable)
Confident on the phone—you can guide a conversation, not just respond
Fast learner with strong attention to detail
Comfortable working in a high-volume, fast-paced environment
Able to stay calm and professional with demanding NYC customers
Sales mindset—you understand how to move a call toward a result

What we offer:

Paid training (we’ll teach you our systems and scripts)
Consistent call volume—no sitting around waiting
Opportunity to grow into higher-level sales roles
Performance-based incentives

NYC customers move fast, expect clarity, and don’t tolerate mistakes. If you can handle pressure, stay organized, and communicate clearly, you’ll do very well here.

****A voice recording or video is a must!