Personal Assistant (Real Estate)

Summary

Harcourts Hoverd & Co is looking for a driven, detail-oriented Personal Assistant (PA) based in the Philippines to support one of our high-performing sales agents in Auckland, New Zealand.

This role is ideal for someone who genuinely enjoys organisation, takes ownership of tasks, and finds purpose in helping others perform at their very best. You will be a key part of the agent’s daily operations, working behind the scenes to keep everything running smoothly while delivering exceptional service to clients.

This is not just an admin role. It is a trusted support position where your work directly contributes to results.

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About Us

Harcourts Hoverd & Co is a premium real estate company known for strong systems, high standards, and a supportive, collaborative culture. We value initiative, accountability, and people who take pride in doing things properly.

You will be working closely with an experienced agent and a wider admin, design, and operations team who believe in structure, respect boundaries, and clear communication.

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Working Hours

PH Time: 4:30 AM – 1:00 PM
Monday to Friday

Applicants must be comfortable working early PH hours to align with New Zealand business operations.

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Your Role

Your primary goal is to enhance agent productivity, ensure transactions flow smoothly, and help maintain an excellent client experience at every stage of the sales process.

You will act as the agent’s right hand, managing admin, listings, marketing coordination, leads, and communication so the agent can stay focused on selling.

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Key Responsibilities

Administrative Support
- Manage calendar, appointments, meetings, and open homes
- Monitor and manage the agent’s email inbox
- Flag urgent matters immediately and escalate when required
- Maintain organised digital folders and databases
- Prepare summaries and reports as requested

Listings & Marketing Support
- Assist with listing descriptions and listing covers
- Coordinate listing documents with internal teams
- Update listing statuses across platforms
- Support open home scheduling and preparation
- Coordinate marketing materials with the design team

Lead & Database Management
- Enter and track new leads accurately
- Ensure timely follow?ups and reminders
- Maintain clean, updated client and lead databases

Transaction Support
- Assist with document coordination and deadline tracking
- Support communication between clients, lawyers, and internal teams

Client Communication
- Send appointment confirmations and reminders
- Use approved templates to respond to common inquiries
- Collect and log feedback after meetings and open homes

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Tools You’ll Use

Microsoft Outlook & Teams, Canva, Excel, real estate platforms, and messaging tools such as WeChat and Slack for urgent matters.

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What We’re Looking For

- Strong organisational and communication skills
- High attention to detail
- Ability to work independently and follow systems
- Reliable, proactive, and professional
- Confident written and spoken English
- Prior VA or admin experience is an advantage
- Real estate experience is helpful but not required

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Compensation

You are welcome to set the hourly rate you wish to receive.

Please ensure your OnlineJobs.ph profile rate is updated to reflect your current asking rate, as this is the rate we will base our offer on.

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How to Apply (Important)
To be considered, applications must include BOTH:

1. Your CV
2. A short 2?minute video introducing yourself and explaining why you want this role.

Please clearly mention “Harcourts Hoverd & Co” in your video.
Applications without a video will not be considered.

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Why Join Us?

- Long-term, stable role with a respected real estate brand
- Clear systems and expectations
- Supportive professional team
- Meaningful work where your contribution truly matters

If you enjoy structure, responsibility, and being the person who keeps everything running smoothly, we would love to hear from you.