Physical Therapist Virtual Assistant (WebPT Experience Required)

We are seeking a detail-oriented and reliable Physical Therapist Virtual Assistant (VA) with hands-on experience using WebPT to support our growing clinic. This role is ideal for someone who understands physical therapy workflows and can efficiently manage administrative and documentation tasks in a fast-paced environment.

Responsibilities:

Manage and update patient records using WebPT
Assist with daily documentation, SOAP notes, and chart audits
Verify insurance eligibility and benefits
Handle patient scheduling, rescheduling, and appointment reminders
Support billing tasks, including claim submissions and follow-ups
Communicate with patients and staff via phone, email, or messaging platforms
Ensure compliance with HIPAA and clinic policies

Requirements:

Proven experience as a Virtual Assistant for a physical therapy clinic
Strong proficiency in WebPT (required)
Knowledge of medical terminology and physical therapy documentation
Experience with insurance verification and billing processes
Excellent written and verbal English communication skills
Highly organized with strong attention to detail
Reliable internet connection and a quiet work environment

Nice to Have:

Experience with EMR/EHR systems aside from WebPT
Background in healthcare or allied health services
Familiarity with California healthcare processes