Scheduling Coordinator

Position: Appointment Setter
Company: American Income Life
Job Type: Full-Time / Part-Time
Location: Remote

About the Role

We’re looking for driven and professional Appointment Setters to support our licensed agents by scheduling calls with pre-qualified leads. This position is focused solely on booking appointments — no sales involved.

You’ll be reaching out to individuals who have an existing connection, including:

Union members
Credit union members
Association members
Current policyholders

Your role is to briefly explain the purpose of the call and coordinate a convenient time for them to speak with a licensed agent.

What You’ll Do

-Make outbound calls to assigned leads
-Clearly and professionally explain the reason for your call
-Schedule appointments on behalf of licensed agents
-Accurately log call results and appointment details
-Maintain a friendly, professional tone on every interaction
-Consistently meet daily and weekly booking targets

What We’re Looking For
-Experience in customer service (any field)
-Phone-based experience is a plus (call center, collections, scheduling, etc.)
-Strong communication and interpersonal skills
-Clear, confident speaking voice
-Reliable internet and a quiet workspace
-Self-driven, dependable, and goal-oriented

Pay & Incentives
Competitive hourly rate and/or performance-based bonuses
Full compensation details provided during the interview process

How to Apply

To be considered, applicants must submit a short voice recording that includes:

A brief introduction
Overview of your customer service or phone experience

Please note: Applications without a voice recording will not be reviewed, as this is a required step before scheduling an interview.