Sales Development Representative

Location: Remote
Regions Covered: UAE, KSA, USA

Role Overview
We are looking for a proactive and results-driven Sales Development Representative (SDR) to support CREDO’s growth across key markets. This role focuses on outbound prospecting, lead qualification, and pipeline generation for our core offerings, including Microsoft solutions, staffing services, and cybersecurity packages.
You will play a critical role in identifying opportunities, engaging prospects, and setting up qualified meetings for the sales and consulting teams.

Key Responsibilities
• Conduct outbound prospecting via cold calls, emails, and LinkedIn outreach
• Generate and qualify leads for:
o Microsoft licensing & cloud solutions (M365, Azure, Security)
o IT staffing & resource augmentation (including resident engineers)
o Cybersecurity offerings (e.g., VAPT, Breach Ready packages)
• Identify key decision-makers (CIOs, CISOs, IT Heads) across target regions
• Schedule qualified meetings and demos for the sales team
• Maintain accurate records of activities and pipeline in CRM
• Collaborate with marketing and solution teams to refine messaging and outreach
• Follow up consistently to nurture leads and move them through the funnel

Target Markets
• UAE & KSA: Government, BFSI, Enterprise
• USA: Mid-market and enterprise clients

Required Skills & Experience
• 1–4 years of experience in inside sales / SDR / business development (preferably in IT or technology services)
• Strong communication skills (verbal and written)
• Experience in cold calling and email outreach
• Basic understanding of IT solutions such as cloud, cybersecurity, or staffing services
• Ability to engage with senior stakeholders and build initial interest
• Self-driven, disciplined, and comfortable working remotely

Preferred Qualifications
• Exposure to Microsoft ecosystem (Azure, M365, Security)
• Experience selling cybersecurity or IT services
• Familiarity with tools like CRM systems, LinkedIn Sales Navigator, email automation platforms

Key Success Metrics
• Number of qualified meetings scheduled
• Lead-to-opportunity conversion rate
• Outreach activity levels (calls, emails, responses)
• Contribution to pipeline generation

Why Join CREDO?
• Work with a fast-growing Data, AI, and Cybersecurity consulting firm
• Exposure to enterprise and government clients across multiple regions
• Opportunity to grow into account management or consulting roles
• Flexible remote working environment with performance-driven culture