Client & Venue Operations Assistant (Virtual)

Virtual Assistant (Client Communications & Admin Support) - UK Events Company

We are a UK-based events company providing DJ and entertainment services for weddings, corporate events, universities and private functions.

We are looking for a reliable, detail-oriented Virtual Assistant to manage client communications, follow-ups and venue outreach. This role is focused on organisation, consistency and execution, not sales or pricing decisions.

Key Responsibilities:

• Respond to client enquiries via email, Instagram and WhatsApp using templates
• Send pricing, invoices and booking forms
• Follow up on enquiries, invoices and booking forms
• Update Google Sheets with leads, bookings and payments
• Send and follow up cold emails to venues (training + templates provided)
• Maintain and update venue and supplier tracking systems

Important Notes:

• You will not negotiate pricing
• You will follow clear systems, templates and checklists
• Attention to detail and reliability are critical
• This is a performance-based role, strong performers will progress quickly

This role suits someone who is organised, calm under routine work, and comfortable with repetitive tasks done accurately.

WAGE/SALARY:

$4.00/hr (starting rate) + performance bonuses
Increase to $4.55/hr after 30 days based on performance
Increase to $5/hr after 90 days based on performance
Increased pay, hours and bonuses available based on results

TRIAL PERIOD:

All shortlisted candidates will undergo a 7-day paid trial to assess performance, communication quality, attention to detail, and reliability.

Trial success is based primarily on:
• accuracy of work
• attention to detail
• communication tone
• ability to follow instructions without repeated correction

Trial rate: $3.50-$4.00/hr

Top performers are retained quickly and prioritised for increased hours and long-term stability.

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1. In bold, use this exact subject line for your application to be considered: CS-VA-Precision
2. In your application, answer this in 2–4 sentences:
When providing quotes, we charge based on hours required and location of the event. A client messages:
“Hi, just checking if you’re available for my birthday on 12th June. Also, how much do you charge?”
Write your reply professionally.
? Write your reply.
3. Somewhere in your application, include the word “precision” naturally in a sentence.