We are a U.S.-based consulting firm seeking a strong English-speaking virtual assistant to respond to inbound leads, follow up by text and email, answer basic questions, and help book qualified calls. This is a lead conversion and appointment-setting role, not just general customer support. Experience working with U.S. clients, following up with leads, appointment setting, and CRM use is preferred. Strong written English, professionalism, fast response time, and attention to detail are required.