Virtual Assistant – IT & CRM Systems Specialist (Go High Level)

About This Opportunity
We are a U.S.-based business looking for a skilled, reliable, and highly detail-oriented Virtual Assistant to support our team across two areas: IT and website operations, and CRM/marketing systems management — specifically using Go High Level based systems.
This is a long-term opportunity for the right person. We start part-time, but we invest in people who perform well and grow with us. We value reliability, honest communication, and someone who takes pride in their work without needing constant supervision.

Your Responsibilities
IT & Website Management

Build, update, and troubleshoot websites (WordPress preferred)
Monitor website uptime, load speed, and performance; resolve issues proactively
Manage DNS settings, domain configurations, SSL certificates, and hosting accounts
Troubleshoot email deliverability issues (SPF, DKIM, DMARC, blacklisting)
Set up and maintain professional business email accounts
Perform regular site backups, plugin updates, and basic security checks

CRM & Marketing Systems – Go High Level (GHL)

Build and manage pipelines, workflows, and automation sequences in GHL
Create and manage email and SMS marketing campaigns
Build funnels, landing pages, and lead capture forms inside GHL
Maintain contact lists, tags, and segmentation; keep data clean and organized
Troubleshoot GHL integrations with third-party tools and apps
Pull basic performance reports and flag anything that needs attention


Requirements
Must-Have

Solid, proven experience with Go High Level — please do not apply without this
Experience managing WordPress websites
Ability to diagnose and fix email deliverability issues
Working knowledge of DNS, hosting platforms, and domain management
Excellent written and spoken English — you will communicate directly with the business owner
Extremely detail-oriented and organized
Self-motivated and able to manage your own tasks and deadlines
Dependable, professional, and responsive

Nice to Have

Experience using AI tools such as ChatGPT or Claude to improve efficiency
Familiarity with Zapier, Make, or other automation tools
Experience working with U.S.-based clients or small business owners


Work Details

Hours: 10–20 hours per week to start; hours may increase based on performance
Schedule: Flexible, but must have availability overlap with U.S. business hours (Eastern or Central Time preferred)
Communication: Weekly check-ins required; must respond to messages within agreed hours during your workday
Setup: Must have a reliable computer, stable internet connection, and a quiet working environment


Compensation

Competitive rate based on experience
Long-term position with opportunity to move to full-time
Consistent hours and a stable, respectful working relationship


How to Apply
To be considered, please send:

A short introduction about yourself and your relevant experience
Your resume or CV
Two or three examples of GHL builds, websites you've managed, or automations you've created
Your requested hourly rate

Applications without Go High Level experience or work samples will not be reviewed.
We look forward to finding a great long-term tea ---------- mber!