Healthcare Compliance Auditor

Job Purpose

The Compliance Auditor provides independent oversight of quality and compliance standards across all 9 care homes in the group. Working remotely from the Philippines, the post holder monitors, audits, and reports on the group's adherence to Care Quality Commission regulations, the Health and Social Care Act 2008, and internal policies and procedures.
The role exists to give the group owner complete, accurate visibility of compliance performance across every home at all times — identifying risks and failures before they escalate into regulatory breaches or CQC enforcement action.

Role Overview

The Compliance Auditor acts as the independent eyes and ears of the group owner across all 9 homes. They sit above the individual home managers, independently verifying that each home is operating to the required standard and surfacing clear evidence where it is not.

Key Areas of Responsibility

Resident Care & Documentation

Auditing the quality and completeness of all resident documentation including care plans, risk assessments, Mental Capacity Assessments, DoLS authorisations, end of life care plans, and nutrition records. Identifying and reporting any gaps or concerns.

Medication Compliance
Reviewing medication administration records across all homes, ensuring MAR charts are complete, PRN protocols are in place, controlled drug records are accurate, and that all staff administering medication hold a valid competency.

Safeguarding
Monitoring all safeguarding concerns and allegations to ensure they have been handled correctly — including reporting to the Local Authority, CQC notification, appropriate management of staff subject to allegations, and proper documentation of investigations and outcomes.

I ---------- & A ----------
Reviewing all i ---------- to ensure they are fully documented, that appropriate responses have been taken, and that any events requiring a CQC Statutory Notification have been submitted on time. Identifying patterns and trends across the group.

HR & Training Compliance
Auditing staff files and training records to ensure every employee has a complete and compliant personnel file, current DBS, up to date mandatory training, and that supervisions, appraisals, and return to work processes are being carried out consistently.

Health & Safety
Auditing fire safety records, Personal Emergency Evacuation Plans, equipment maintenance, building safety certificates, legionella checks, and infection control records across all homes.

Governance & Management Oversight
Assessing whether home managers are completing their own required internal audits, handling complaints correctly, holding resident and staff meetings, and following up on actions from previous audits. Providing the group owner with an objective view of how effectively each home is being led.

Reporting & Escalation
Producing daily, weekly, and monthly compliance reports and maintaining a live central action log across all 9 homes. Escalating urgent or serious concerns immediately to the relevant manager and the group owner without delay.


Person Specification
The successful candidate will hold a degree in Nursing, Healthcare Management, Health Sciences, or a related field with a minimum of two years experience in a healthcare quality, audit, compliance, or administration role. Excellent written English, strong attention to detail, and the ability to work independently in a fully remote environment are essential.