TECHNICAL OPERATIONS IC

TECHNICAL OPERATIONS IC
Remote (Kenya or Pakistan strongly preferred) • Independent Contractor • Full-Time
$700–$900 USD / month • Immediate Start • Long-Term Role

THE ROLE
We’re building something from the ground up, and we need someone inside with us.

We’re early-stage and running a multi-vertical operating portfolio — each vertical built to stand on its own and compound with the others over time. You’ll be our technical operations person, working directly alongside the founder and owning the systems that keep the business running.

Your first sprint will be deep inside one of our verticals — a software platform already processing real data, with customer-facing surfaces being completed and a beta launch on the near horizon. From there, your scope expands across the portfolio as new verticals come online.

We work with AI tools as a daily thinking and translation layer. You’ll have a planning partner, but execution sits with you. That rhythm is the job.

BE HONEST WITH YOURSELF ABOUT THIS
This is not a mature, well-documented production system. It’s a functional system built fast — now in the shore-up-and-tighten phase before beta and public launch. Documentation is thin. The backlog is real. You’re walking into honest mess — not broken, but needing care.

Someone who finds that exciting will thrive. Someone who wants to arrive at something already scaling will not.

WHAT YOU’LL OWN
Starting out:
• Learn the existing system end-to-end — every flow, integration, and moving part
• Complete unfinished technical work and pressure-test what’s live
• Build out our help desk infrastructure and own it — from setup through daily operation, including ticket triage, technical debugging, and direct user replies
• Start documentation from Day 1

As you build fluency:
• Fix the known backlog of technical issues
• Monitor system health daily
• Shore up integrations between platforms
• Build additional components as the vertical scales into launch

As the portfolio grows:
• Operate the system across new verticals
• Research and evaluate platforms for future migrations
• Document every integration point so we’re never hostage to a single platform
• Grow into a technical voice in strategic decisions

WHO YOU ARE

You’ll fit if:
• 2–5 years hands-on with web development, API integrations, or workflow automation platforms. Shipped work beats credentials.
• Fluent enough with webhooks, HTTP requests, JSON, and basic auth to debug confidently
• You’ve used at least one workflow automation or no-code/low-code platform
• You read docs and figure things out — every day you’ll hit something you don’t know
• Clear English — you can explain what you did, what broke, and what you tried
• You document as you go
• Baseline patience with users reporting problems — you’re comfortable using AI tools to draft responses you then refine
• Looking for a long-term home, not a stepping stone

You probably won’t fit if:
• You’re here for a quick contract to pad a portfolio
• You need every task broken into step-by-step instructions
• You’re primarily optimizing for rate
• You’ve never debugged something messy
• You need a polished, already-launched environment to feel secure

THE DETAILS

Type: Independent Contractor (you invoice monthly, handle your own taxes)
Hours: Full-time (~40 hrs/week), flexible schedule
Location: Remote — Kenya or Pakistan strongly preferred. Other regions case-by-case.
Experience: 2–5 years relevant experience
Compensation: $700–$900 USD/month based on experience and fit
Start: Ideally within the next 7–10 days
Offer process: Includes identity verification, reference checks, and a background check for finalists

HOW TO APPLY
Send to founderhire [at] gmail [dot] com with the subject line: Technical Operations IC — [Your Name]

Include:
1. A short cover message (max 300 words) answering three questions:
• Tell us about a system or integration you worked on that was broken or badly documented, and what you did about it. Specifics matter.
• How would you approach your first week inside a production system you’ve never seen? What’s your rhythm?
• What does “long-term” mean to you in a work relationship? Be honest.
1. Your CV.
2. Evidence of work you’ve shipped — portfolio, GitHub, case studies, Loom walkthrough, links to systems you’ve built. Something beyond “trust me.”
3. One final thing — tell us one small detail from this JD that you’d want to understand better before Day 1. We’re interested in how you read and what you notice.

Applications missing any of the four items won’t be reviewed.

WHAT HAPPENS NEXT
Two to three rounds: a short intro call with the founder, a deeper technical and values conversation, and a final reference check before offer. Typically 5–7 days from first call to offer for the right person.