VIRTUAL ASSISTANT — Dump Truck Operations & Construction Admin

ABOUT THE JOB
You'll be the operational backbone for two growing businesses. Your role is split between two teams but each side has crystal-clear responsibilities. This isn't a generalist catch-all — we've mapped exactly what we need, and you'll own specific workflows end-to-end.

DUMP TRUCK OPERATIONS (55% of your time)
Driver Hiring & Screening

Review 15–25 driver applications per week from our ranking spreadsheet
You are NOT making hiring decisions — just moving good candidates through the funnel

Daily Operations & Ticket Management

Communication with Drivers & Production Team

Respond to driver questions/issues via Slack or phone during business hours
Coordinate with our production manager (Mike) on any job-related questions
You are the office hub between office, drivers, and field operations

CONSTRUCTION OPERATIONS (45% of your time)
Inbound Call Handling

Answer our shared office line during business hours

Lead Intake & CRM Management

Backend Admin


WHAT WE'RE LOOKING FOR
Must-have skills:

Fluent English (you'll be answering phones and communicating with customers, contractors, and drivers)
Strong attention to detail (compliance checklists, data entry, no missed signatures or dates)
Comfortable with spreadsheets (Excel: sorting, basic formulas, organizing data)
Organized and proactive (you flag issues before they become problems)
Reliable and responsive (available 9am–5pm Eastern Time, Monday–Friday)

Nice-to-have:

Experience with Pipedrive CRM or similar
Experience with QuickBooks or accounting software
Familiarity with dispatch software or logistics
Previous VA or administrative experience

You're the intake and operations coordinator. You move things forward, catch problems, and keep both teams organized.




40 hours/week, Monday–Friday, 9am–5pm Eastern Time
Remote (anywhere, as long as you're available in Eastern Time)
Direct communication via Slack during work hours


TO APPLY
Send:

Your resume or work history
A short note (2–3 sentences) about why you're interested and what your experience with admin/operations is
Your timezone and availability to start