List Manager

About the Role
Operations Team — Full-time | Remote | All shifts considered
We are a fast-growing digital operations company seeking a highly detail-oriented List Manager to join our team. This full-time role focuses on organizing, maintaining, and optimizing customer databases across multiple accounts using our internal systems.

You will collaborate closely with the Operations Lead and internal support teams to ensure all customer data is accurately categorized and updated in real time. This role is centered on data accuracy, organization, and daily reporting — not customer interaction.

Key Responsibilities

- Maintain and update customer lists across multiple accounts on a daily basis
- Segment and reassign customers based on activity, engagement patterns, and predefined criteria
- Track customer lifecycle stages across various operational workflows, including onboarding, retention, and re-engagement
- Identify and flag missed actions or inconsistencies through daily summary reports
- Monitor follow-up lists to ensure internal teams are taking timely action
- Accurately log all updates and activities in shared tracking systems

What We’re Looking For

- Strong organizational skills with exceptional attention to detail
- Ability to work independently using a structured daily workflow
- Consistent and reliable performance with high accuracy standards
- Comfortable following established processes and standard operating procedures
- Clear written communication for reporting and internal coordination
- Availability to work a fixed daily schedule

What This Role Is Not

- Not a customer-facing or sales position
- Not a creative or strategic role
- No direct communication with customers is required

What We Offer

- Full-time remote employment with a fixed salary
- Structured daily workflow with clear expectations
- Direct collaboration with senior operations leadership
- Opportunities for growth into operations and management roles