Call Operator

Assures phones are answered in a professional and courteous manner during business hours and after hours.
Takes telephone referral information if staff is unavailable and passes referrals as soon as possible.
Responsible for managing the Answering service contract, handling and processing complaints and forwarding complaint log to QA Committee.
Telemarketing our services when appropriate.
Assists in all activities that are required of the Administrator.
Is productive and uses time efficiently.
Follows instructions, is-punctual and attendance is acceptable.
Is self-reliant and plans appropriately.