1099 Call Center Representative / Appointment Setter

Job Title:
Call Center Representative / Appointment Setter

About us:
Integrity Home Exteriors is a leading home remodeling company specializing in roofing, windows, gutters, and doors. Since 2000, we have proudly served homeowners by delivering excellence, integrity, and family values. We are dedicated to exceeding customer expectations with our comprehensive home inspections and no-pressure estimates. Join us in providing high-quality remodeling services to discerning homeowners.

Our Core Values:
- Family:
We treat everyone like family—from our dedicated staff to our loyal clients. We’re all in this together!
- Integrity:
We prioritize honesty and integrity, always doing what’s right, even when no one is watching.
- Pursuit of Elite:
"Good enough" isn’t part of our vocabulary. We strive to exceed standards with fair pricing, lifetime warranties, and other top benefits.
- Serving Others:
We take pride in our work and treat everyone with the utmost respect and gratitude.

Role Overview
This is a full-time, voice-heavy position where you will
- Answer inbound calls from U.S. homeowners with questions about roofing, siding, windows, or doors.
- Qualify prospects by uncovering needs, timeline, and budget — and record clear details.
- Schedule sales appointments for our in-home estimators and confirm attendance.
- Follow up with past inquiries and re-engage old leads to generate new opportunities.
- Maintain detailed, accurate notes in our CRM after every call.
- Represent Integrity Home Exteriors with professionalism, empathy, and confidence.

What We’re Looking For
- 5+ years of phone-based customer service, sales, or appointment setting with U.S. customers.
- Proven track record of meeting or exceeding call/appointment goals.
- Experience taking inbound and making outbound calls.
- Tech-savvy with CRMs, Google Workspace, and Zoom.
- High-speed internet (min 50 Mbps) and a quiet, professional home office.
(We are hoping to hire a seasoned call center professional who can speak with U.S. homeowners in a professional, confident, and friendly manner. We ideally are looking for someone who can confidently speak proper English.)

Compensation & Perks
- PHP 60,000–72,000/month based on experience. (paid weekly via direct deposit)
- Performance bonuses for qualified appointments and kept bookings.
- Stable and set schedule — no rotating shifts.
- Paid training on our products, process, and CRM.
- Opportunity to grow into team lead or trainer roles.

Schedule (2 options available):
12pm EDT- 8pm EDT / Tuesday - Saturday
9am EDT- 6pm EDT / Monday - Friday

How to Apply
1.) Submit your resume/CV.
2.) Attach a 1–2 minute voice recording introducing yourself and describing your U.S. call center experience, and briefly answer: "What’s the #1 key to making a U.S. homeowner feel comfortable booking an in-home appointment?".
3.) Include a speed test result (speedtest.net).
4.) Use this link to complete a culture index survey ( ---------- /s/0uVM7Xn93e/68238 )