Junior Ecommerce Operations Specialist

*About the Role*
We are looking for a Junior Ecommerce Operations Specialist to own the day-to-day execution that keeps our selling channels running smoothly. This means handling invoices, reconciliations, vouchers, bundles, pricing checks and basic reporting accurately and on time, across Shopee, Lazada, TikTok Shop and our website.
This is a hands-on execution role suited for someone who is detail-oriented, dependable and takes pride in getting things done properly.

*Key Responsibilities:*
- Key in and reconcile invoices from Shopee, Lazada, TikTok, and our website
- Spot and dispute overcharged shipping fees using our checker tools
- Set up and check vouchers, bundles, and campaigns across platforms
- Ensure pricing is consistent across all channels and flag discrepancies
- Send daily and weekly updates to the manager

*What We Are Looking For:*
- Detail-oriented and dependable to follow through without being chased
- Comfortable with spreadsheets and backend platform dashboards
- Clear written communicator
- Experience with any ecommerce platform (Shopee, Lazada, TikTok Shop, or similar) is a plus

*Grow With Us*
We are building a team for the long term. There is a clear progression path here from Junior Specialist all the way to Manager level. This role is for people who show up consistently, take ownership and want to keep growing.

*How to Apply?*


Email us at ---------- with the following tasks completed.

Subject: L2 VA Junior E-Commerce Operations Specialist - [Your Name]

1. Your Resume, CV, Portfolio...etc
2. Upload a three-minute (maximum) video of yourself answering a few simple questions:
- "Why are you interested in this position?"
- "What do you know about our company?"
- "What is your ideal work environment?"
- "What are some things people do that piss you off?"
- "What are your core values?"
- "What are your strengths?"
- "Where do you see yourself in 5 years?"
3. Do a few assessments and send over your results as attachments in the same email:
- Screenshots (Internet Speed tests) - On the PC/Laptop that you use for work, run a speed test of your network speed. (https://www.speedtest.net/)
- Screenshots (Computer Specs) - On the PC/Laptop that you use for work, take a screenshot of your system specifications. (For Apple - ---------- , For Windows - ---------- )
- Screenshot (MBTI Test Results) - Do the 16 personalities quiz ( ---------- ) and let us know what MBTI you identify with.
- Screenshot (IQ Test) - Do an IQ Test ( ---------- ) and let us know the results.

*About Us*
CAARTN is a Singapore-based food and gift packaging wholesaler serving home bakers, small F&B businesses, and personal shoppers across Shopee, Lazada, TikTok Shop and our own website. We started in 2020 and have grown steadily by staying focused on quality, accessibility, and keeping our operations tight.
We are a small but structured team and we take operations seriously. Everything we do is built around clear SOPs, honest communication, and doing things right the first time.