Sales Virtual Assistant

About the Role
plugnplayVA is a virtual assistant company built specifically for the short-term rental (STR) industry. We support hosts and property managers through our Airbnb Takeoff program by providing trained, dedicated virtual assistants who understand the STR space from the inside out.
We are looking for a motivated and personable Sales VA to handle inbound inquiries from prospects, manage the sales pipeline, and support owner acquisition. You will be a key point of contact between potential students or clients and our team, helping them understand the value of our programs and guiding them toward the right fit.

What You'll Do
• Handle inbound inquiries from prospective clients and program applicants
• Qualify leads using discovery questions and pipeline tracking tools
• Follow up with prospects via phone, email, and messaging platforms
• Execute outbound outreach using provided scripts and follow-up cadences
• Handle objections professionally and guide prospects toward next steps
• Coordinate handoffs to senior tea ---------- mbers (Hailie or Mary) when needed
• Maintain accurate records of all prospect interactions in the CRM
• Support owner acquisition efforts and relationship management

What We're Looking For
• Strong verbal and written communication skills in English
• Comfortable making and receiving calls — phone confidence is a must
• Prior experience in sales, customer service, or client relations preferred
• Familiarity with short-term rentals or the Airbnb hosting world is a big plus
• Ability to follow scripts while still sounding natural and conversational
• Organized, self-motivated, and able to work independently in a remote setting
• Experience with CRM tools, OpenPhone, or similar platforms is a bonus
• Reliable internet connection and a quiet workspace for calls