Real Estate Operations & Lead Manager

THE ROLE:
This is not a typical admin job.
You will listen to recorded cold calls, score each lead using our 100-point grading system, update our CRM, and route high-priority leads to agents immediately. You will also manage the overall pipeline — tracking lead status, following up on stale leads, and reporting daily to the team.

WHAT YOU WILL DO EVERY DAY:
Listen to recorded cold calls and score each lead 0–100 using our structured grading guide
Update CRM notes for every lead before 5PM — no exceptions
Route all A+ leads (score 70+) to the assigned agent within 1 hour
Manage the full pipeline — track lead status, flag stale opportunities, keep data clean
Submit a daily lead summary and weekly report to the team lead and manager
Identify patterns in lead quality and share insights to improve agent targeting
Grade a minimum of 35 leads per day, 175 per week

WHAT WE ARE LOOKING FOR:
We hire on three qualities. If you do not have all three, this is not the right fit.

SMART — You process information quickly and make sound judgment calls. You read between the lines on a call and understand what a lead is really saying.
HUNGRY — You have a reason to win. You are not here to collect a paycheck. You are here to build something and prove what you are capable of.
HUMBLE — You are coachable and team-first. You take pride in making others successful. You do the unsexy work without complaining.

Required skills:

Extremely detail-oriented — you catch things others miss
Organized and consistent — you do not let things fall through the cracks
Strong listening skills — can identify motivation, urgency, and hesitation in a recorded call
Comfortable hitting daily targets without being micromanaged
CRM experience preferred — Follow Up Boss
Real estate knowledge is a plus but not required — we will train the right person

WHAT YOU GET:

Base salary + performance bonuses tied to lead-to-close conversion rate
A front-row seat to how a high-performance real estate team operates
Clear ---------- day growth path — this role can grow into a team operations lead
A culture built on faith, family, and doing things the right way
Monday to Friday 9AM–6PM — no weekends required

THIS IS NOT FOR YOU IF:
You need someone standing over you to stay on track
You treat detail work as beneath you
You are looking for a stepping stone and plan to leave in 2 years
You are not willing to be measured and held accountable to daily numbers

HOW TO APPLY:
reply to this job post: Tell me about a time you had to be extremely detail-oriented and consistent under pressure. What was at stake and what did you do?