Commercial Operations & Systems Coordinator – Water Storage Tank Projects

Raven Tanks is seeking a sharp, systems minded operator to help improve how our business runs across sales, quoting, and operations.

This is not a standard admin or estimating role. We are looking for someone highly intelligent who can think critically, build and improve workflows, and help connect our systems so the business runs faster and cleaner.

We currently run our pipeline through Pipedrive, and a big part of this role is improving how that system works in practice. This includes tightening up deal flow, follow up, handovers between sales and operations, and building automations to reduce manual work.

You will work directly with the leadership team to streamline processes, improve visibility across the pipeline, and support quoting and project coordination where required.

What you’ll do:

Review how work currently flows across sales, quoting, and operations
Identify gaps, inefficiencies, and areas for improvement
Build and improve workflows within Pipedrive and across our internal systems
Set up and manage automations (Zapier or similar) to reduce manual work
Improve follow up systems so deals don’t get lost or delayed
Support quoting by structuring information, templates, and outputs
Assist with project coordination tasks such as packing lists, job prep, and handovers
Maintain clean, structured data across our systems
Work closely with the team to make processes faster, clearer, and more reliable

We’re looking for:

Exceptional English communication, both written and spoken
Strong logical thinking and problem solving ability
Someone who naturally looks for better, faster ways of doing things
Comfortable working with data, systems, and structured workflows
Experience with Pipedrive or similar CRM systems
Experience with automation tools such as Zapier, Make, or similar
Some exposure to sales or sales support, with an understanding of how deals move through a pipeline
High attention to detail and strong organisational skills
Ability to take ownership and improve things without being told step by step
Reliable internet and consistent availability aligned with AEST business hours

This role suits someone who enjoys systems, structure, and problem solving. You should be comfortable working independently, taking ownership of tasks, and improving how things are done across the business.

We are not looking for someone to just follow instructions. We are looking for someone who can think, build, and improve.

Important:

Do not send a resume.

To apply, send a one minute whatsApp video to Matt on ---------- including all of the below.

Start your message with the word RAVEN.