Operations Support (Content Review & Customser Service)

ABOUT US:
We are a US company that help creators monetize digital fan interactions at scale.
Our platform automates conversations, content delivery, and revenue generation, allowing creators to earn more while reducing manual effort.

We are a small, fast-moving team focused on execution over process.

THE ROLE:
We are hiring Operations staff to support content review, spot checks and reviews of user interactions, and customer support workflows.

You will work with user messages and platform content, helping ensure clarity, consistency, and quality across the system. This includes reviewing conversations and making judgment calls based on context.

This role involves working with adult-oriented content. You must be comfortable handling sensitive material in a professional and objective way.

You will work independently most of the time. Clear thinking, attention to detail, and strong writing are essential.

ROLE REQUIREMENTS:

- Excellent written English (grammar, tone, clarity)
- Strong attention to detail
- Ability to understand context and underlying meaning
- Comfortable working with adult-oriented content
- Able to follow instructions precisely
- Able to work independently
- Availability for flexible part-time shifts in U.S. time zones

HOURS & PAY:
???? Part-time, hourly - for trial period
????????? Full-time as a contractor after passing the trial period
???? Flexible shifts within U.S. time zones

WHY JOIN:
- Small, focused team with fast decision-making
- Real responsibility from day one
- Work that directly impacts product quality and user experience
- Flexible structure with minimal overhead

APPLICATION:
1. Send your CV and a short cover letter to: ----------
2. Your cover letter should:
- demonstrate why details matter to you
- outline an experience where your personal involvement improved a customer’s experience
- demonstrate your writing ability and attention to detail. (add the sentence “details matter, context is king” at the end of your cover letter)
3. Shortlisted candidates will receive a follow-up assessment.