Warehouse Customer Service & Office Support

Handle day to day warehouse customer service operation via email and phone. In charge of answering inquiries, addressing and trouble shooting problems, and maintenance of records for all account transactions. Billing warehousing charges every 15th and 30th of the month. Maintain inventory and account receivable control ledger for each customer. Follow up collection and sending of account balance confirmation as needed. Maintian adequate document files for each customer. Sending daily notifications for every received and going out shipments activity by customer. Receiving, keeping and maintaining monthly customer files for billing purposes. And other duties that may be assigned from time to tin.