QA Analysis Specialist

We are seeking a detail-oriented QA Analysis Specialist to support quality control across multiple departments, including onboarding, content production, and web operations.

This role is responsible for auditing deliverables, monitoring systems, organizing data, and reporting performance metrics. The ideal candidate is highly organized, analytical, and consistent in following processes.

Compensation:
Pay: $240 per week (flat rate)

Schedule: 40 hours per week

Work Schedule:

Must work at least 3 consecutive hours between 8:00 AM – 5:00 PM CST (required overlap window)
Remaining hours are flexible

Responsibilities:

Quality Assurance & Auditing

Conduct audits across:
*Onboarding deliverables
*AI MODE (scripts and video outputs)
*GBP and Web team outputs
*Review work for accuracy, completeness, and adherence to standards
*Audit script quality from scriptwriters
*Identify errors, inconsistencies, and process gaps

Data Tracking & Reporting
*Maintain organized records of all audit findings
*Track and report performance metrics based on audit results
*Ensure data is accurate, structured, and accessible
*Provide clear reporting that supports team scorecards

System & Automation Monitoring
*Monitor automations to ensure they are functioning correctly
*Identify failures or inconsistencies in systems
*Report issues immediately for resolution

Data Sources & Platforms
The QA Analysis Specialist will audit and gather data from:

*Trello (task tracking and workflow management)
*Client Websites
*YouTube (content verification and publishing checks)
*HubSpot (client data and reporting)
*Google Business Profiles (GBP performance and accuracy checks)

Cross-Team Support
*Work across all departments to support quality and consistency
*Act as a checkpoint to ensure standards are being met
*Help identify trends and recurring issues across teams

Requirements
*Strong attention to detail
*Ability to follow processes consistently
*Strong organizational and data management skills
*Ability to identify errors and patterns
*Clear written communication
*Comfortable working across multiple platforms and systems

Work Style & Expectations
*Fast and responsive communication via Google Chat and Gmail
*Team-oriented mindset and willingness to collaborate
*Reliable and consistent work habits
*Interest in long-term employment and growth within the company

Core Values
*We look for tea ---------- mbers who align with our core values:

Fun – Brings positive energy and enjoys being part of the team
Bold – Takes initiative, speaks up, and is not afraid to solve problems
Resourceful – Finds solutions independently and thinks critically
Elevating – Strives to improve themselves, the team, and overall quality of work

Performance Expectations
*100% of audits completed on time
*100?curacy in audit reporting
* All findings clearly documented and organized
* Issues identified proactively, not reactively

Tools & Tracking
*Required to use TimeProof for the first 3 months
*Continued use will be reassessed based on performance

Meetings & Company Requirements
*Required to attend monthly company-wide meeting via Google Meet

Benefits
*PHP Holiday Pay (based on company handbook)

Please send your resume and a short cover letter telling why you are a good fit for this role.