Systems Monitoring & Account Maintenance VA (IT)

JOB TITLE
Systems Monitoring & Account Maintenance VA

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JOB DESCRIPTION

An established Australian business is looking for a reliable, detail-oriented VA to take over daily monitoring and maintenance of multiple systems and accounts.

This is not a standard Monday-Friday role. The work runs every single day, including weekends, and requires consistency and discipline. The same core tasks must be completed daily to a high standard, without drop-off in accuracy or focus.

Your core work will involve logging into remote machines each day, checking that everything is running correctly, restarting anything that has stopped, recording account balances in a spreadsheet, flagging unusual activity, and carrying out small maintenance actions as directed. The work is repetitive, detail-critical, and must be executed consistently every day.

If you have experience in operations monitoring, account management, IT helpdesk, data entry, or any role where you were responsible for checking systems, recording information accurately, and keeping things running smoothly on a daily basis, this role will suit you well.

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WHAT WE OFFER

* Full-time position, 40 hours per week
* Stable, long-term role with an Australian business
* 20,000php starting salary during probation
* 23,500php + 1,500php benefits post probation (~1 month)
* KPI-based performance bonuses after approximately 3 months
* 13th month pay and government-mandated benefits
* Full training provided through screen-recorded sessions
* Fully remote - work from home
* Genuine scope for role growth into financial admin over time

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WHAT YOU'LL DO (TRAINING PROVIDED)

* Log into multiple remote machines daily and confirm everything is running correctly
* Restart software or machines that have stopped and ensure all systems are operational
* Record account balances accurately in a spreadsheet
* Review recent activity and flag anything unusual
* Carry out small maintenance actions as directed
* After 2-3 months, produce daily summaries of accounts needing attention and take on additional reporting tasks

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REQUIREMENTS

* Strong attention to detail - accurate balance recording across many accounts is the core of this role and mistakes have direct consequences
* Comfortable with REPETITIVE, ROUTINE WORK performed to a high standard every single day
* AVAILABLE TO WORK 7 DAYS A WEEK, with days off taken Monday to Wednesday if needed
* Able to maintain focus and consistency even on weekends or quieter shifts
* Able to follow instructions from screen-recorded training sessions, take your own notes, and execute independently without needing things re-explained
* Willing to speak up immediately when something is unclear rather than guessing
* Comfortable learning and working inside remote desktop and browser-based software daily
* Reliable internet connection and computer setup

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NICE TO HAVE

* Experience with account management or similar monitoring roles
* Experience with remote desktop tools (AnyDesk, TeamViewer, Chrome Remote Desktop)
* Experience with multi-profile browsers or similar tools
* Background in IT support, helpdesk, or systems monitoring

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SCHEDULE

* Full-time, 40 hours per week
* 7 days per week (days off Monday to Wednesday if needed)
* Core hours: 11:00am to 4:00p ---------- lbourne time (AEST/AEDT)
* Australian timezone (AEST/AEDT)

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This role suits someone who takes pride in doing the same job well every day, pays close attention to detail even on routine tasks, and is specifically looking for a structured, DAILY WORKLOAD rather than a standard weekday-only job. If that sounds like you - apply now.