Authorization Coordinator (Remote – Philippines)

Location: Remote (Philippines)
Schedule: Monday–Friday, 9:00 AM – 6:00 PM PST (with 1-hour lunch)

How to Apply:
To be considered for this position, please submit your application along with answers to the following three questions:
1. Describe your experience working with insurance authorizations, particularly in a healthcare setting. What types of services have you supported?
2. How do you track multiple authorizations and ensure renewals are completed on time?
3. Tell us about a time you identified a potential issue with an authorization or insurance approval and how you resolved it.

FAILURE TO RESPOND TO THE THREE QUESTIONS ABOVE WILL RESULT IN DISQUALIFICATION.


About the Role:
We are seeking a detail-oriented and organized Authorization Coordinator to support our pediatric therapy services. This role is responsible for processing incoming authorizations for Occupational Therapy (OT), Physical Therapy (PT), and Speech Therapy (ST), as well as proactively tracking upcoming authorizations to ensure timely renewals. The ideal candidate is proactive, highly organized, and a strong team player.

Key Responsibilities:
• Receive, review, and process incoming therapy authorizations accurately
• Track authorization utilization and expiration dates for OT, PT, and ST services
• Proactively manage and submit authorization renewal requests to prevent lapses in care
• Communicate with internal teams regarding authorization status, issues, or missing information
• Maintain accurate records in accordance with company policies

Qualifications:
• Experience with insurance authorizations or healthcare administration preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple deadlines and prioritize effectively
• Excellent communication skills
• Team-oriented mindset

Benefits:
• Paid holidays
• Opportunity to earn paid time off (PTO)