Cleaning Company Virtual Assistant

Cleaning Company Virtual Assistant (Sales, Dispatch and Operations)
Work From Home | U.S.-Based Cleaning Company

We are hiring immediately and looking to fill this position within the next few days.

Type of Work: Full Time
Salary: $750/month (Base + Bonus)
Hours Per Week: 40

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Job Overview

We are a growing U.S.-based cleaning company looking for a reliable, organized, and proactive Virtual Assistant from the Philippines to manage daily operations, handle inbound leads, follow up with past customers, and help us grow.

This is not just a basic VA role. You will be responsible for booking jobs, keeping the schedule full, and helping generate new business.

If you are fast, professional, and comfortable with sales and communication, we would love to work with you.

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What You’ll Do

Inbound Lead Handling

* Answer inbound calls, texts, and messages
* Handle leads from Google Guarantee (LSA), Google Search, Google Maps, Facebook Ads, and Thumbtack
* Respond quickly during business hours
* Convert leads into booked jobs

Scheduling and Dispatch

* Schedule cleaning appointments and manage the calendar
* Dispatch cleaning crews and confirm job details
* Send confirmations and reminders
* Handle reschedules and customer support

Recurring Customer Growth

* Follow up with past customers to rebook services
* Turn one-time customers into recurring clients (weekly, bi-weekly, monthly)
* Help keep the schedule full

Outbound Sales

* Call local businesses, offices, and property managers to offer cleaning services
* Reach out to potential clients for commercial cleaning
* Track outreach and follow up

Admin and Payments

* Send estimates and job details
* Collect and process payments
* Keep CRM updated and organized

Hiring Support

* Help interview and onboard cleaners
* Assist with hiring additional VAs if needed

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What You Need

* Experience with cleaning companies or home service businesses
* Experience handling leads from Google, Facebook, or Thumbtack
* Comfortable with phone calls and sales
* Experience with cold calling is a plus
* Strong English communication skills
* Experience with scheduling, dispatching, and CRM systems
* Organized, reliable, and able to multitask

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Tools and Software (Preferred)

* BookingKoala
* GoHighLevel
* OpenPhone or similar phone system
* Facebook Meta Business Suite

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Tech Requirements

* Reliable internet (10 Mbps minimum)
* Noise-canceling headset
* Webcam for Zoo ---------- etings
* Quiet workspace
* Dual screens preferred

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Compensation and Schedule

* $500/month base pay
* $250/month performance bonus
* Total: $750/month
* Salary increases based on performance and time with the company
* Holiday Time Off, Holiday Bonuses & Quarterly Bonuses
* Paid Time Off available after probation period

Schedule:
Monday to Friday, 9:00 AM to 6:00 PM CST
Includes a 1-hour lunch break and two 15-minute breaks

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Performance Bonus Requirements

To earn the $250 bonus, you must:

* Respond to new leads within 2 minutes during your shift
* Maintain at least a 70% booking rate
* Maintain a 90% show rate
* Follow up with all unbooked leads for at least 3 days
* Help convert customers into recurring services
* Collect payment the same day when possible
* Maintain good communication and attendance

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Probation Period

There is a 30-day probation period. Performance, attendance, and communication will be evaluated. PTO and long-term eligibility begin after successful completion.

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How to Apply

Send your application to: ----------

Subject Line: Cleaning VA Application - Your First and Last Name

Include:

1. Your resume
2. A 2-minute Loom video introducing yourself

* Your experience with cleaning or home service companies
* Your experience handling inbound and outbound calls
* How you book jobs and communicate with customers
* Any hiring or interview experience
3. Any examples of your work (if available)

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Important

* Applications without a Loom video will not be considered
* You will not be scheduled for an interview without a Loom video
* Use the exact subject line or your application will not be reviewed
* This role requires fast response times
* No call, no show will result in removal

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Apply today. We are hiring quickly.