Customer Service & Marketing Assistant (Phone + Admin Role)

We’re a growing service business based in the U.S. (Premier Power Wash), and we’re looking for a reliable, detail-oriented Virtual Assistant to join our team.

This role is a mix of answering phone calls, customer service, and helping with marketing/admin tasks.

This is a phone-heavy role. You will be speaking with customers regularly.

PRIMARY RESPONSIBILITIES

Answer Incoming Phone Calls (Most Important)

* Answer calls in clear, professional English
* Follow a provided script to guide the conversation
* Ask questions to gather customer information
* Handle basic questions (we will train you)
* Enter notes and details into our system
* Communicate clearly with our team after each call

SECONDARY RESPONSIBILITIES (WHEN PHONES ARE QUIET)

* Compile before/after photos from our CompanyCam library
* Help create simple social media content
* Research projects or local information
* Create and send quotes (we will train you)
* Follow up with customers by phone, text, or email
* Assist with scheduling and general admin tasks as needed

WORK SCHEDULE (CST – U.S. CENTRAL TIME)

Saturday–Sunday: 8:00 AM – 3:00 PM
Monday–Wednesday: 7:30 AM – 11:30 AM

Plus occasional coverage when available and needed.

REQUIREMENTS

* Excellent spoken and written English
* Neutral accent and comfortable talking to American homeowners.
* Comfortable talking on the phone
* Friendly and professional communication
* Tech Stack: Reliable high-speed internet, noise-canceling headset, and a quiet workspace
* Mandatory Requirements (Do Not Apply Without These)
* Must be 100% available during the listed CST hours.
* Organized and detail-oriented

BONUS (NOT REQUIRED)

* Customer service or call experience
* Social media or marketing experience
* Experience with service businesses

WHAT WE’RE LOOKING FOR

* Dependable and on time
* Clear communicator
* Follows instructions carefully
* Proactive and helpful
* Looking for a long-term role

APPLICATION INSTRUCTIONS (READ CAREFULLY)

To be considered, you must follow ALL instructions:

1. Start your application with: Blue Sky
2. Send a short voice recording (20–30 seconds) introducing yourself. You can use Vocaroo, Loom, or Google Drive.
3. Include your internet speed (screenshot preferred)
4. Tell us your favorite movie

Applications that do not follow ALL instructions will not be considered.