Medical Virtual Assistant

We are looking for a reliable and detail-oriented Medical Virtual Admin
to support a Psychiatry Clinic.

You will be working with our practice management software, Halaxy, to
help run the day-to-day administration of our medical practice.

Responsibilities include:
- Managing patient bookings and appointments via Halaxy
- Answering and making phone calls professionally on behalf of the clinic
- Responding to patient and referrer emails promptly and courteously
- Processing billing and invoices through Halaxy
- Bookkeeping and reconciling payments
- Coordinating referrals and follow-ups
- General administrative support for the clinical team

Requirements:
- Excellent spoken and written English (phone calls are required)
- Prior experience in medical administration or a similar role preferred
- Experience with Halaxy or similar practice management software is a plus
- Strong attention to detail and organisational skills
- Reliable internet connection and a quiet working environment
- Professional, warm, and patient-focused communication style

This role starts part time with potential to grow into a full time position
for the right candidate.