FEMALE - Remote Care Coordinator & Operations Assistant (Full-Time)

FEMALE ONLY - Remote Care Coordinator & Operations Assistant (Full-Time)
Company: Go2Care
Location: Remote (Must work Los Angeles / Pacific Time)
Schedule: Monday – Friday, 9:00 AM – 5:00 PM (PT)
Compensation: $450/month (Paid Biweekly)

Overview
Go2Care is a growing caregiving agency looking for a reliable, detail-oriented Care Coordinator & Operations Assistant to support our daily operations.
This role is critical to keeping our caregiver network organized, responsive, and running smoothly. You’ll be working directly with management and must be available, responsive, and proactive throughout your shift.

Key Responsibilities
Assist with hiring and onboarding caregivers
Review caregiver resumes and complete profiles in our system
Answer incoming calls from caregivers and general inquiries
Send and manage daily shift reminders for caregivers
Handle caregiver issues and provide quick solutions
Maintain accurate records and documentation in company software
Work across multiple tools (CRM, scheduling systems, communication tools)
Report updates and progress directly to your manager

Requirements (Must-Haves)
Fluent English (spoken & written)
Strong attention to detail
Highly responsive during working hours
Comfortable working full-time in Pacific Time (Los Angeles)
Ability to manage multiple software tools and systems
Reliable internet connection + clear microphone
Strong work ethic and ability to follow instructions
Ability to handle calls professionally

Nice to Have (Not Required)
Experience in caregiving, home care, or healthcare industry
Experience in customer support, coordination, or operations roles
Familiarity with CRMs or scheduling systems

Work Expectations
Must be online and available during the full shift (9–5 PT)
Quick response time is required (this is not a passive role)
Must be comfortable handling calls, messages, and system tasks simultaneously
Daily communication with the team and manager

Compensation
$450/month
Paid biweekly
Opportunity to grow into higher responsibility roles

How to Apply
To apply, send the following:
Short introduction about yourself
Your experience (especially related to coordination, customer service, or caregiving)
Confirmation that you can work 9–5 PM Los Angeles time
Internet speed (optional but preferred)
Voice sample or short audio introduction (recommended)

Screening Questions (Required)
Can you work full-time (9 AM – 5 PM Pacific Time) consistently?
Do you have experience handling phone calls and customer support?
Have you worked with multiple tools/software at once?
Describe a situation where you had to handle a problem quickly
What is your internet setup (speed, reliability)?
Why do you think you’re a good fit for this role?

Disqualifiers
Cannot work Los Angeles time consistently
Slow response time or not available during shift
Poor English communication
Unstable internet or poor audio quality
Cannot handle multitasking or pressure