Workflow Engineer - Automation Platform

We are hiring a Workflow Engineer with a strong engineering mindset to build automation workflows end-to-end and help evolve our internal tooling — including contributing to our workflow builder AI.

This role is for someone who:
-thinks in logic, systems, and failure modes
-is comfortable reading and writing real code
-prefers correctness over shortcuts
-can work independently from clear specifications

This is not an IT support role, and not a low-code “automation specialist” position.

What You’ll Be Responsible For

-Core Engineering Work
-Build automation workflows end-to-end from structured tickets
Implement:
-triggers
-actions
-branching logic
-retries and idempotency
-failure handling and rollback logic
-Integrate with third-party APIs and internal services
-Write and reason about JavaScript-based workflow logic
-Test workflows against real-world edge cases
-Debug failed or partial executions
-Document assumptions and technical decisions clearly

Engineering Quality & Systems Thinking
-Identify incomplete or unsafe specifications before building
-Push back on unclear requirements instead of guessing
-Propose more robust or maintainable implementations
-Think about workflows as long-lived systems, not one-off builds
-Improve internal patterns, templates, and primitives

Platform & AI Tooling (Growing Responsibility)
-Contribute to improving our internal workflow builder
-Help define how automation logic is represented and validated
-Assist in training and shaping our AI-assisted workflow builder
-Provide engineering feedback on what should or should not be automated

This is a chance to influence how automation is built, not just build it.

What You Will NOT Do
-You will not provide end-user IT support
-You will not guess or “fill in gaps” in requirements
-You will not promise outcomes directly to clients
-You will not build fragile or untested automations

Reliability and correctness matter more than speed.

Required Experience & Skills

Must Have
-Strong engineering background
-Experience building production-grade systems, integrations, or automation
-JavaScript experience (strongly preferred)
-(used for workflow logic, conditions, transformations)
-Comfort working with:
-APIs (REST, authentication, pagination, rate limits)
-structured data (JSON)
-conditional logic and branching
-retries, idempotency, and error handling
-Ability to reason about edge cases and failure scenarios
-Strong written English for technical documentation and async communication

Strongly Preferred
-Experience with automation platforms or workflow engines
-Microsoft 365 / Entra ID experience
-MSP ecosystem familiarity
-Experience with PSA / RMM systems (ConnectWise, Halo, Ninja, Datto, etc.)
-Experience contributing to internal tools or developer platforms
-Experience working from detailed technical specs or tickets

What We’re Looking For
-Thinks like an engineer, not a technician
-Comfortable saying “this design is unsafe”
-Values clarity, correctness, and maintainability
-Calm, methodical problem solver
-Can work independently without constant supervision
-Enjoys building systems that other people rely on

How to Apply


Email your application to:
???? ----------

Please include:
-Your CV
-A GitHub profile or code samples
-(repositories, gists, or examples of real code you’ve written)
-A short technical write-up (bullet points are fine) covering:
-A system, integration, or automation you built
-The hardest technical problem you faced
-How you handled errors, retries, or edge cases
-Your expected monthly compensation in USD