Lead Intake Specialist

Lead Intake Specialist
100% WFH
Starting Salary: $1127 USD/month
Working Hours: Monday to Friday; 12:00 PM – 9:00 PM CST or Tuesday to Saturday; 10:00 AM – 7:00 PM CST (40hrs/week)

Responsibilities:

- Client Intake Specialist.
- Appointment management (scheduling, confirmations, rescheduling, and calendar management).
- Handle inbound and outbound calls.
- Customer Service.
- Client Communication and Follow Up.
- CRM Management.
- Assist with other AdHoc tasks as needed.

Qualifications:

- 1+ years of experience working as a Lead Intake Specialist or similar role.
- Experienced working in Customer Service roles.
- Excellent conversational English speaking skills.
- Excellent English comprehension.
- Comfortable handling phone calls.
- Experienced in using different CRM tools.
- Ability to follow structured SOPs.

Personality Traits:

- Excellent Communicator.
- Can work independently.
- Reliable and Proactive.

Use "LEAD INTAKE-FT" as your email subject line. Applications without this subject line will not be entertained.

You’ll need to complete a short Culture Test + DISC Personality Test+ Skill Test