Virtual Assistant (Marketing & Operations Support) – Long-Term Role

We’re FitnessLab — a growing boutique fitness brand focused on personalised, science-based training and nutrition.

We’re looking for a reliable, detail-oriented Virtual Assistant to support our operations, marketing campaigns, and client experience — including building funnels and landing pages.

This is a long-term role with opportunity to grow into more responsibility based on your strengths.

What You’ll Be Doing

You’ll start with core admin and customer support tasks, then expand into marketing and funnel execution.

1. Admin & Scheduling
Manage emails and customer enquiries
Handle appointment bookings and calendar (PTminder)
Send reminders and follow-ups
Data entry and basic reporting

2. Customer Support
Follow up with trial clients and inactive members
Manage cancellations and membership requests
Send review requests (Google/Facebook)
General client communication

3. Email Marketing & CRM
Assist with newsletters and email campaigns
Update automations and follow-up sequences
Manage lead forms and CRM pipelines

4. Content, Funnels & Landing Pages
Build and update landing pages using Go High Level
Create and manage funnels and lead forms
Upload and structure sales pages and opt-ins
Assist with email sequences connected to funnels
Make basic layout and content updates (images, sections, headlines)

5. Social Media Support
Respond to comments and messages
Schedule and post content
Engage with followers
Assist with basic ad campaign management

6. Content & Creative Support
Basic graphic design (social posts, banners via Canva)
Simple video editing (cut clips, captions)
Upload and schedule content

7. General Support
Research tasks (trends, competitors, ideas)
Help organise projects and team tasks
Assist with reports and documentation

What We’re Looking For:
- Strong written English (clear, professional, friendly)
- Highly organised and detail-oriented
- Proactive and reliable
- Comfortable learning new tools and systems
- Ability to follow instructions and meet deadlines

Bonus Skills (Not Required, But Valuable)
- Experience with Go High Level (funnels, landing pages, automations)
- Social media management
- Canva or graphic design
- Video editing
- WordPress or CRM experience

KPIs (What Success Looks Like):
- Inbox and tasks are always up to date
- Appointments and client requests handled promptly
- Campaigns, funnels, and posts executed on time
- Clear communication with the team

Why Join Us
- Long-term, stable role
- Work directly with a growing business
- Opportunity to expand your skills (marketing, funnels, systems, operations)
- Supportive and structured team environment

How to Apply

Please include:
- A short introduction about yourself
- Your experience as a VA (or similar role)
- Tools/platforms you’ve used (especially Go High Level if applicable)
- Your availability (hours per week)

Start your application with the word “Clarity” so we know you’ve read everything.