We are looking for a highly motivated Customer Support & Sales Specialist to join our growing e-commerce brand.

Your role is not just to reply to messages — your main goal is to convert potential customers into buyers while providing excellent support.

Responsibilities:
• Respond to customer inquiries via email, social media, and chat
• Turn conversations into sales using persuasive communication
• Handle order tracking, complaints, and basic support tasks
• Follow scripts but also think independently to close sales
• Identify opportunities to upsell or increase order value