Senior HMO Property Manager

Job Title: Senior Property Manager – UK HMO Portfolio
Location: Remote – Philippines
Job Type: Full-time
Working Hours: Monday to Friday, 08:00 am to 6:00 pm GMT, with flexibility to respond to urgent operational matters and out-of-hours emergencies where required
Salary: PH PESO 70,000 per month


Start Date: Immediate
Experience Required: UK HMO / shared housing / UK property management experience only


Job Description
We are a UK property business managing a large portfolio of shared houses and HMOs. We are looking for one strong, experienced Property Manager based in the Philippines to take ownership of up to 75 rooms across multiple houses.
We want someone who already understands the UK property market, knows how shared housing operates, and can manage a high-capacity portfolio properly without needing repeated explanations.
Your job is to keep the portfolio running tightly from end to end. That means handling tenant issues, maintenance follow-up, contractor chasing, check-ins, check-outs, operational coordination, internal records, and keeping things moving without delays or excuses.
You will also be expected to coordinate and direct local managers or on-ground support where needed so that tasks are not just discussed remotely but are actually completed properly in the field.
This role is for someone who can take ownership, handle volume, make sensible decisions, follow through properly, and keep houses, tenants, landlords, and operations under control.



What You Will Be Responsible For
You will be responsible for:
Managing the day-to-day operations of up to 75 rooms across a UK HMO and shared housing portfolio.
Handling tenant issues, maintenance coordination, contractor follow-up, check-ins, check-outs, and issue escalation across all assigned properties.
Keeping communication active and organised across email, phone, WhatsApp, internal systems, and trackers.
Monitoring maintenance and property issues and ensuring they are pushed through to completion, not left half-done or sitting without updates.
Working with contractors, cleaners, and local support staff to make sure work is carried out properly and on time.
Appointing, coordinating, or directing local managers or field support for tasks that require physical presence, follow-up, or verification on the ground.
Maintaining accurate internal records, logs, and updates so the business always has visibility on what is happening across the portfolio.
Keeping landlords and internal management informed where needed, flagging issues early, and avoiding last-minute surprises.
Operating with judgement, ownership, urgency, and common sense in a fast-moving portfolio environment.


Who This Role Is For
This role is for someone who has already worked in UK property management and understands the pace and reality of managing shared housing or HMO stock.
You should be:
Comfortable handling a large number of moving parts at the same time
Able to chase, escalate, organise, prioritise, and close loops
Someone who does not need basic explanations of how UK property operations work
Naturally responsible, organised, and able to keep things under control without drift


Essential Requirements
You must:
Have direct experience in UK property management
Have experience managing HMOs, shared housing, student accommodation, co-living, or similar high-volume UK residential portfolios
Have handled a meaningful number of rooms, units, or houses and be able to explain your exact day-to-day responsibilities clearly
Have strong written and spoken English
Be highly organised, operationally sharp, and confident working independently
Be comfortable dealing with tenants, contractors, local teams, and internal stakeholders
Be comfortable working UK hours full-time from the Philippines
Have a proper remote setup, including stable internet, a reliable laptop, and backup arrangements


Important Note
Please do not apply if your experience is only:
General virtual assistant work
Basic real estate admin
Non-UK property support
We are only interested in candidates with real UK market exposure and genuine experience handling operational property work at scale.



How to Apply

Email your CV to ---------- with the subject line:
Senior Property Manager – Philippines
Along with your CV, you must send a short video introduction.
Your video should answer all of the questions below.
Please keep it direct, professional, and in clear English.


In your video, answer the following:

Explain your current or most recent role
What direct experience do you have in UK property management, especially HMOs, shared housing, student accommodation, or co-living
What is the largest number of rooms, units, or houses you have personally managed at one time
What exactly were you responsible for day to day? Please be specific
Have you worked in a role where you were expected to take ownership without constant supervision? Give one real example
Have you handled a high-volume portfolio where multiple issues happened at the same time? How did you stay organised
What systems, CRMs, trackers, or property software have you used before
Why do you believe you are suitable for a role managing up to 75 rooms in a UK HMO portfolio


Applications without a video introduction will not be considered.