Revenue Cycle & Operations Coordinator

Job Title: Revenue Cycle & Operations Coordinator (Part-Time)
Hours: Up to 15 hours per week
Location: Remote / Southern California
Reports To: CEO / Practice Leadership

About Calyx
Calyx Practice Solutions is a growing healthcare organization focused on delivering high-quality patient care while building strong operational systems that support long-term growth. Our team works closely with patients, healthcare providers, and partner agencies to ensure care delivery, communication, and administrative processes run smoothly.

Position Overview
The Revenue Cycle & Operations Coordinator is responsible for helping ensure the organization is paid accurately and on time for the care it provides. This role oversees key parts of the insurance claims process, including claim corrections, denial resolution, payer communication, and reimbursement tracking.
This is a part-time role (up to 15 hours per week) designed to provide consistent oversight of the growing organization’s revenue cycle while also supporting operational reporting and coordination.
The position works closely with providers, clinical staff, front office staff, and leadership to help ensure billing processes and operational workflows function efficiently.

Key Responsibilities
Revenue Cycle Management
Review and monitor insurance claims in the EHR system
Investigate and resolve denied or rejected claims
Submit corrected claims or appeals when necessary
Communicate with insurance payers regarding claim status
Track reimbursements and unpaid claims
Reporting and Tracking
Maintain spreadsheets tracking claim status and reimbursements
Identify patterns in claim denials or billing issues
Support simple operational reporting for leadership
Operational Coordination
Work with front office and clinical staff to resolve documentation or insurance issues affecting billing
Support improvements to billing and operational workflows
Assist with credentialing documentation or payer communication when needed

Qualifications
Required
Experience in healthcare administration, medical billing, or revenue cycle management
Experience with Medicare is a must
Strong working knowledge of Excel or Google Sheets
Strong attention to detail and organization
Ability to manage tasks independently and follow issues through resolution
Preferred
Experience with Athenahealth or another EHR system
Familiarity with healthcare billing workflows and denial management
Experience with Tableau or other data visualization tools

Why This Role Matters
Revenue cycle performance directly affects the financial health of a healthcare practice. This role helps ensure claims are processed correctly, reimbursements are received in a timely manner, and operational systems remain organized as the organization grows.