Admin Assistant

About the Company:
We are a fast-paced e-commerce business specializing in high-quality sneakers and clothing, with a strong presence on platforms like Amazon. We pride ourselves on excellent customer service, fast shipping, and staying ahead of the latest trends. We're looking for a dedicated and organized Virtual Assistant to provide executive support to our team, handling key operations and tasks that keep our business running smoothly.

Job Description:
We are looking for a detail-oriented and proactive Virtual Assistant to serve as an Executive Assistant for our founder and e-commerce company. The ideal candidate will be highly organized, self-motivated, and have experience in e-commerce and Amazon-related tasks. You will be responsible for a wide variety of administrative and operational duties to support the growth and efficiency of our business.

Responsibilities:
Customer Support & Order Management
Amazon Customer Messages: Responding to customer inquiries and ensuring prompt resolution of issues.
Filing Lost Shipment Claims: Investigating shipment issues and filing claims with carriers or Amazon.
Sourcing Products: Researching potential products to add to the inventory based on trends, sales data, and customer demand.
Find Orders From Email & Paste Into GSheet: Organizing and tracking orders from email communication to ensure all orders are accounted for and fulfilled.
Auditing Listings: Ensuring that product listings (titles, descriptions, images) match the SKU and adhere to e-commerce best practices.


Inventory & Listings Management
Open Listings: Creating and optimizing product listings on Amazon and other platforms.
Update Buy Sheet/Cost Sheet: Maintaining and updating spreadsheets for product pricing, costs, and profit margins.


Contact Vendors For Missing Items: Communicating with suppliers for any missing or delayed products to ensure smooth operations.
Updating Inventory Sheet for MF Orders: Keeping inventory up-to-date for Made-For (MF) orders and ensuring proper tracking.
Administrative & Operational Support
Checking Sites for Sales Every Morning: Researching and checking competitor websites or sales platforms daily to track promotions and new trends.
Subscriptions & Payments: Monitoring company credit card subscriptions and ensuring timely payments for software tools and services.
Generating Store Accounts: Creating and managing accounts on various platforms and marketplaces as needed.
Ordering Supplies: Managing inventory of office supplies, packaging materials, and other essential business items.
Checking Stock of Common SKUs: Ensuring popular items are well-stocked.

Qualifications:
Experience: Minimum of 2 years working in a similar role (e-commerce, virtual assistance, administrative assistant, or executive assistant).
Technical Skills: Proficient in Microsoft Excel/Google Sheets and basic spreadsheet management.
Familiar with Amazon Seller Central and listing processes.
Basic knowledge of e-commerce tools and software (inventory management, email tracking, order management).
Type 100+ words per minute.
Communication Skills: Excellent written and verbal communication skills in English.
Attention to Detail: Strong organizational skills with a focus on accuracy.
Problem-Solving: Ability to handle issues independently, troubleshoot, and come up with solutions quickly.
Self-Motivated & Disciplined: Ability to work independently with minimal supervision in a remote setting.

Preferred Skills (Not Required but a Plus):
Experience with sourcing products or vendor management.
Familiarity with tools like Shopify, Ebay, and other e-commerce platforms.
Knowledge of social media trends in fashion and sneakers.

What We Offer:
Competitive salary based on experience. Starting at $600-$1200/month.
Semi-flexible work hours (with overlap to U.S. hours).
Opportunity for growth within the company.


If you're a motivated individual who thrives in a fast-paced environment and has a passion for e-commerce, we'd love to hear from you. Apply today to become part of our team!


Please take a few minutes to complete the Google Form application. Make sure to follow all instructions carefully and submit the required materials. This is an important part of our hiring process.

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Best,
Tim Hacherl
TDH Supply