Property Management Operations Assistant

About the Company

Providence Property Management is a a startup property management company based in Southwest Florida with a clear purpose: to deliver peace by stewarding real estate investments faithfully. We manage single-family homes and small multifamily properties across Charlotte, Desoto, and Sarasota Counties, and we exist to serve property owners through a structured, long-term rental management system that increases income, lowers losses, and provides superior service that far outweighs the cost.

As a growing company, we are actively building systems, refining processes, and assembling a team that will scale with us. The right person will not only contribute to daily operations but will also grow with the company over time.

The Role

This position is for an Operational Assistant. This is a jack-of-all-trades support role that assists with the day-to-day operations of the company, including leasing support, maintenance coordination, administrative execution, and general property management functions.

This is a highly tech-driven role. You will be working within multiple systems daily, including Notion, LeadSimple, Buildium, and other internal tools. You must be comfortable learning and operating within structured systems while maintaining accuracy and organization.

Your responsibilities will include, but are not limited to, coordinating maintenance requests, onboarding and off boarding clients, assisting with the leasing processes, updating and maintaining systems, documenting communication, performing data entry, and scraping and organizing lead data. This role supports the overall operations of the company and may include tasks that are not explicitly listed here as needs evolve.

This is a fast-paced environment that requires the ability to manage multiple responsibilities at once while maintaining a high level of accuracy. You must be able to move quickly without sacrificing attention to detail.

Success in this role is measured by outcomes, not effort. Tasks must be completed correctly, communication must be clear and professional, and systems must remain accurate and up to date at all times. Small mistakes are not small in this business.

Requirements

- High-level English proficiency (written and verbal, clear and natural communication)
- Strong attention to detail and ability to follow instructions exactly
- Proficiency in Google Workspace (Gmail, Google Docs, Google Sheets)
- Proficiency in ChatGPT and ability to use it effectively in daily work
- Fast and reliable internet connection (screenshot required)
- Quiet, distraction-free workspace suitable for professional communication
- Clear, high-quality audio for calls and recordings (no background noise or echo)
- Consistent responsiveness and reliability during working hours

Preferred experience includes familiarity with Notion, LeadSimple, Buildium, or similar CRM and property management systems.

How We Operate (Core Values)

Faithful Stewardship
“We believe our tea ---------- mbers should act as they were the business/property owner. We value initiative over passivity, results over excuses, and longevity over short cuts. Our company’s compensation structures will always be aligned with this value.”

Operational Unity
“We believe the greatest marketplace advantage is a team that moves as one unit. We will seek to put the company as a whole above any private agendas, personal competitions, and even our own convenience. Clarity of vision, radical transparency and consistent communication will be a hallmark of our internal relationships.”

Personal Growth
“We believe the health of the company cannot exceed the health of its people. We are committed to the continual growth of every tea ---------- mber, whether that’s professionally, personally, or spiritually. Coaching and reading will be a cornerstone in the life of all tea ---------- mbers.”

These are the standards we operate by and the expectations we have for every tea ---------- mber.

Good Fit

This role is best suited for someone who is looking for a long-term opportunity where they can grow within a company. You should be someone who takes initiative instead of waiting for direction, notices problems and works toward solutions, and values doing things right, not just getting them done.

You should be comfortable working within structured systems while also thinking independently. You should be able to manage multiple responsibilities without becoming disorganized or overwhelmed. You should take pride in your communication and understand that every message, update, and task reflects the company.

You should demonstrate strong problem-solving ability and resourcefulness, taking the initiative to figure things out and propose solutions rather than waiting for direction.

As you become more proficient and efficient in this role, pay increases are available, along with opportunities for promotion and specialization within the company as we expand.

This is a role for someone who is committed to growing within the same company, not someone who is actively shopping for the next best position.

Application Instructions

To apply, please submit your resume along with the following items. Please be careful to follow all instructions accurately to ensure your resume is considered.

- A video introducing yourself that is no longer than 60 seconds. Your video must have clear, professional-quality audio and must be recorded in a quiet, distraction-free environment.
- An introduction letter that contains the following and begins with “I believe the operations assistant position is for me because”
--- Review our three core values. Answer which of the three do you most align with and which do you least align with? Please give specific examples for both.
--- A brief summary of your understanding of our company’s business model. For your research, we are called a “Fee-based, 3rd party, long-term, residential property management company”.
- Provide a screenshot of your internet speed test.
- Complete a DISC personality assessment and submit your results.

Final Note

We are not looking for the fastest applicant. We are looking for the most aligned applicant.

Take your time. Please follow the instructions carefully.

This is a long-term opportunity for the right person. If selected, you will be part of a growing, system-driven company where your work matters and your development is taken seriously.

If this aligns with how you work and how you think, we look forward to reviewing your application.